TvOS 13 public beta won’t install

Drjjr

macrumors newbie
Original poster
Jul 31, 2019
3
0
Houston, TX
None of the 3 Apple TVs in my house want to update from 17J5515e to 17J5540d. After I click install it goes to preparing update and then says “The update was not successful.”
Obviously something on my end. Any ideas?
 

mallbritton

macrumors 6502a
Nov 26, 2006
721
138
I've very rarely seen this with other betas. I had to do a "reset and update" to get past it.
 

Drjjr

macrumors newbie
Original poster
Jul 31, 2019
3
0
Houston, TX
Ok, so doing a reset (no update) and then setting it all back up again seemed to work. Thank you for sending me in the right direction.