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2010mini

macrumors 601
Original poster
anyone else having issues with unresponsive remote with 12.3? After a restart today my remote became almost unusable. I’ve had 12.3 since the first public beta and never had an issue. It seems strange that this started after a restart..... confused.
 
My ATV 4K works perfectly with the original and Harmony 700. I actually cut off the power to my ATV when it's not in use.
 
Really sorry to state the obvious but have you tried charging the remote?

first thing I checked. it was fully charged.


after fighting with it, I erased and set it up as new. Now everything seems to be working correctly. I am still perplexed why I had to take that drastic step though.
 
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you can reboot the remote
hold the menu and volume up button together
(you should see the lost connection / connected dialogue on the screen)

also make sure it's not too close to other electronics.
i think i have problems if the aTV gets too close to the bluetooth/wi-fi antenna inside the TV (not sure which, it just sometimes the remote gets flakey, and a moving the aTV on the back of the TV seems to fix it)
 
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