TvOS13 - Remote doesn’t wake Apple TV

JVNPhoto

macrumors member
Original poster
Jun 22, 2017
34
13
Hi! I updated to tvOS13 and for some reason my Apple TV 4K doesn’t wake from sleep when I press the buttons on my remote as I used to be able to. The only way to wake it seems to be to run a shortcut that wakes it.

Anyone seen this before?
 
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mg6035

macrumors newbie
Nov 1, 2015
25
6
Hi! I updated to tvOS13 and for some reason my Apple TV 4K doesn’t wake from sleep when I press the buttons on my remote as I used to be able to. The only way to wake it seems to be to run a shortcut that wakes it.

Anyone seen this before?
I’ve been running the beta for a long time and have the same problem. However, if I push the menu butto it will power on. I’ve been hoping each update would fix it but it never has. Try hitting the menu button.
 
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loekf

macrumors 6502a
Mar 23, 2015
620
205
Nijmegen, The Netherlands
What were they thinking.....

Now I have to modify my Logitech Harmony activity as well.. while it is possible, because Logitech is not planning on supporting Hub based remotes in their upcoming 64-bits Harmony app.
 

turbineseaplane

macrumors 601
Mar 19, 2008
4,968
7,126
Why can they not make this sort of stuff a choice/configurable in Settings?

The limitations they place on how you can setup/use an Apple TV do not make it more appealing.
 
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iVegas

macrumors 6502
Nov 16, 2013
328
135
I've been having the same problem. Came here looking for help figuring my ATV was toast. I must've pressed every button on my Harmony and ATV remote except the home button. I've been turning the box on by unplugging/replugging for the last two days, LOL. This might've been worth putting on the update/features screen when you first power on the box after the update.
 
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MistrSynistr

macrumors 65816
May 15, 2014
1,213
1,267
I had the same problem trying to power on one of my ATV's in a spare room. Just went full potato and pressed them all and it came on finally.
 

d.steve

macrumors 6502
Jan 6, 2012
253
72
What were they thinking.....

Now I have to modify my Logitech Harmony activity as well.. while it is possible, because Logitech is not planning on supporting Hub based remotes in their upcoming 64-bits Harmony app.
Wow, that’s HUGE. What does the new app work with then? That’s crazy. Source?
 

PilotC150

macrumors regular
Apr 24, 2015
124
220
What were they thinking.....

Now I have to modify my Logitech Harmony activity as well.. while it is possible, because Logitech is not planning on supporting Hub based remotes in their upcoming 64-bits Harmony app.
I don't want to derail this thread, but can you expand on this or give me a link?
 

RobNYC

macrumors 6502
May 28, 2008
494
71
New York, NY
What were they thinking.....

Now I have to modify my Logitech Harmony activity as well.. while it is possible, because Logitech is not planning on supporting Hub based remotes in their upcoming 64-bits Harmony app.
Then this explains why my Harmony wouldn't turn on the AppleTV since updating. I'll have to reprogram my remote as well.
 

d.steve

macrumors 6502
Jan 6, 2012
253
72
@PilotC150 I think it's safe to disregard that person's comment about not supporting the Hub.

Any app has to speak to something and the only currently-selling somethings they have are the Hub and a couple of niche items like their pro line (not even on their website) and whatever that hub is for their Harmony Express (also not on their website - odd!).
 

bbednarz

macrumors 65816
Nov 16, 2017
1,160
2,698
Chicago
For anyone this helps with a Harmony remote. I just played with it for like 30 minutes to figure out how to get it working right again...

harmony app -> select your hub -> edit activity -> edit start sequence -> add a step -> device:Apple TV -> command:Home-> save settings

This puts the remote in Apple TV mode and once it does that the hub will automatically send the command to press the home button. So you won't need to do anything manually once this is setup.
 

RobNYC

macrumors 6502
May 28, 2008
494
71
New York, NY
I don't have the hub but I went into the settings on the harmony remote for the apple TV and changed the power on function so that it used the home key instead of menu.

Also, has anyone noticed it takes a lot longer for the Apple TV to come on? The screen is blank for a few seconds now before it finally comes on. That didn't used to be the case with the previous OS.
 
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d.steve

macrumors 6502
Jan 6, 2012
253
72
No way to downgrade to iOS 12 and now I have to fiddle with the ATV remote everytime.
Will use my FTV more often...
By fiddle, do you mean having to hit the Home button, or is it a different issue? I can get used to hitting the Home button, but worried you might mean something else. Haven't upgraded, yet.
 

dnjmarlboro

macrumors member
Oct 15, 2008
74
17
I meant using the ATV remote at all :)
Before tvOS 12 the Samsung TV remote have done the job really well (like it does right now for FireTV :) )
 

d.steve

macrumors 6502
Jan 6, 2012
253
72
I meant using the ATV remote at all :)
Before tvOS 12 the Samsung TV remote have done the job really well (like it does right now for FireTV :) )
Ah, gotcha. Thx. The Samsung TV remote isn't programmable? So you can't set a button to be the ATV home button?
 

Buadhai

macrumors regular
Jan 15, 2018
125
48
Korat, Thailand
Ah, gotcha. Thx. The Samsung TV remote isn't programmable? So you can't set a button to be the ATV home button?
Yes, you can. And, dnjmarlboro probably already has. I had set the red button to be the home button. It now reliably turns the Apple TV on. It used to be that when the Samsung TV was switched to the HDMI port on which the ATV resided, the ATV would come on automatically. That no longer works. But, the red button does it.