Imagine creating something that leaches off others work, charging for it, then begging and crying to users to not ask for a refund for services that were never provided.
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Tweetbot and Twitterrific Users Can Support the Developers by Declining Subscription Refunds
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"declin[ing] refunds as an act of charity." - Bottom line: a business is NOT a charity. Even asking is a god damn joke. Imagine when you returned things to the store, they said 'oh I get this didn't work for you, but have you considered letting us keep your moony?' Egregious and gross. Donate it to an ACTUAL CHARITY.
it’s more akin to getting paid in advance for a year, then getting fired after six months and having to pay back the remain six months of salary.
As John Gruber points out on Daring Fireball, this is akin to a person getting fired and then having to pay back their last six months of salary.
They are not refunding services rendered, they are refunding services not yet rendered.
I was subscriber from both apps, first twiterrific and later tweetbot when the first Twitter interest Wave, then Long ago was warned by Twitter (Jack's Twitter) these API allowing 3rd party apps to sunset sometime, it warned a lot of developers which simple stopped their Twitter clients development long ago, only reckless 3rd party clients remaining where tweetbot and twiterrific, and while most 3rd party clients opted for ads as business model tweetbot & twiterrific becomes just a luxury wrapper on Twitter API besides style none offered an meaningful feature over official clients.
Thus, I'll consider both as luxury apps, i don't get where is the morale to support luxury publishers (with already on going alternative projects) by charity? Is not the way things works, nothing happened they weren't aware, all this just Sick woke opportunism (not even actual woke agenda, just opportunism).
Thus, I'll consider both as luxury apps, i don't get where is the morale to support luxury publishers (with already on going alternative projects) by charity? Is not the way things works, nothing happened they weren't aware, all this just Sick woke opportunism (not even actual woke agenda, just opportunism).
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No, it's literally "They didn't deliver what they said they would." But I see how you would get confused.
Ah, I meant the devs themselves, not the folks chatting here. Sorry for being unclear.
I agree that they're not morally entitled to the money. If I were a subscriber to either app, I'd probably let it go, though.
As a few others have said: they failed to provide a service, you should feel no moral problem getting back your hard-earned money, no matter how paltry the amount. Doubly so since it was a service whose entire existence was dependent on another company.
MKBHD's analogy about the shark and the remora comes to mind.
If you really want to feel charitable, donate to an actual charity, not a business that just went bust.
MKBHD's analogy about the shark and the remora comes to mind.
If you really want to feel charitable, donate to an actual charity, not a business that just went bust.
I don't think there's anything wrong with asking people (not expecting) to forgo the refund, to assist the blindsided developers in some small way ($6 is less than a cup of coffee these days). But I don't think it makes people evil if they still ask for a refund, either.
I do think Twitter is a cesspool of trash, lead by a trash human being, but that's probably a different conversation.
I do think Twitter is a cesspool of trash, lead by a trash human being, but that's probably a different conversation.
already told you you can have some if your answer to those 3 questions was yes.
I have sympathy for the workers at these companies. But, business is business. If you offer a product you have to deliver on what you promise. If your business is tied to non contractual open access to APIs then you are in a very precarious position. Everyone working there should have known that.
Did the executives hold back cash in reserve knowing the riskiness of their business?
Asking to keep customer’s money when you failed to deliver the product you promised is bold but rude. Maybe it comes out of the ridiculous tip everyone culture America has become?
Yeah, I mean it's not just Twitter that does stuff like this. Not exactly the same thing, but Apple has later integrated stuff done by third party devs, basically making those devs' products obsolete. It's called being "Sherlocked".
Oh, yes, I totally agree! I was only responding to "there are no rules." Yeah, there were. Twitterrific and Tweetie both followed them. When Twitter changed the rules under them, Twitter also immediately provided an exception to Twitterrific and Tweetie. But Twitter is run by a sociopath who thinks we don't remember that, so he can claim they've been operating against the rules for years.
No, no. Musk is just hoping you'll believe him when he says a lie loudly enough.
Edit: Some of us lived through this, guys. Go ahead and dislike the truth all you want.
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Unfortunately, that’s really popular in the tech industry. It’s a fast paced and rough environment
I bought the Mac app directly from them literally 4 days before Twitter pulled the plug. I get it's not their fault…but I got 4 days of use for an app I paid for. I feel like I should get a refund. I asked them for one via their support…and never got a response.
The ironic part is that I can't imagine a worse example of being "Sherlocked" than Sherlock/Watson itself. Where Watson went was an extremely obvious direction for Sherlock to go. Even the name Watson suggested they knew that.
Fine for who? Those that found Twitter as they Utopia of
C.u.
I read through whole thread, and perhaps I missed it, but nobody is mentioning how Twitterrific f’d over their users that paid for lifetime subs a few years ago? How the turntables….
A fool and their money...
Companies will never act responsibly without some kind of government gun pointed at them. Sorry to the anarchists out there, but we just aren't there as a bunch of humans yet. We might make it, but for the moment, companies need a gun pointed to their figurative head.
Twitterrific never had an all updates forever purchase. They have an outright purchase of a Twitterrific 5, which they honored for seven years.
My Tweetbot subscription was up for renewal on 2/3. I paid for the yearly subscription rate, so I’d probably get, what? $.50 back? Not worth it to me. Granted if I had just re-upped my sub and then the app ceased to work, it would be a different story.
While it’s sad what might happen to staff, whoever owns and operates this business has placed too mich reliance on Twitter as a source of income, so it’s not customer’s fault. Customers shouldn’t bankroll staff because you ran your business ineffectively.
Don't even get me started on bananas... What could it cost, $10?
Lol, enjoy Mastodon! Turns out the Twitter PWA works fine.
Software Devs have the most obnoxious sense of self-importance/emotionally fragile complex I have ever seen, outside of surgeons.
I’m pretty sure no one expected a nut case billionaire to buy the company and flip it upside down within weeks of doing so.
I guess the 5500 (74%) employees he trashed should have picked a different company to work for and help grow.