Surprised that the article didn't mention the background of this decision.
Two years or so ago, Trump blocked users who disagreed with his tweets. They sued. Trump and Twitter lost.
“The appeals court upheld a lower court decision from last year that says the president conducts government business on his personal Twitter account, so all Americans must be able to access it.
ARI SHAPIRO, HOST:
A federal appeals court has upheld a ruling that President Trump cannot block critics from his Twitter account. The decision comes at a time when many government officials are using social media platforms to communicate with the public.”
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Trump Can't Block Twitter Followers, Federal Appeals Court Rules
The appeals court upheld a lower court decision from last year that says the president conducts government business on his personal Twitter account, so all Americans must be able to access it.www.npr.org
See also
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Trump's Twitter blocking violates Constitution, appeals court rules | CNN Politics
An appeals court said Tuesday that President Donald Trump violated the First Amendment by blocking users on Twitter.www.cnn.com
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Trump Can't Block People On Twitter He Disagrees With, A Federal Appeals Court Ruled
Because Donald Trump uses his Twitter account for official purposes and creates a "public forum," he can't exclude people based on their views, the 2nd Circuit ruled.www.buzzfeednews.com
Opening up blocking to all users could well be Jack Dorsey's and Twitter's way of appeasing Trump and getting around the federal Appeals Court decision.
Note: Including such information is NOT a political observation, but a statement of fact and a matter of journalistic integrity. It's important for readers to understand the context and history. To treat it as if it were merely a company's decision to help its users is to tell only part of the story (and possibly an untrue part at that), distorts what's going on, and even takes a corporate-political side!
President Trump and Twitter didn't lose. President Trump and certain White House officials lost. Twitter didn't lose, it wasn't a party to the case.
All users having the ability to block other users wouldn't fix President Trump's legal problems when it comes to blocking users. Indeed, users already had the ability to do what President Trump did. The problem was that President Trump (or those assisting him) was acting as a government official when he (or they) blocked users. As such, he isn't allowed to do some things which private citizens are allowed to do.
Other Twitter users having the ability to block people doesn't make it legally okay for President Trump to create a public forum and then discriminate in that public forum based on viewpoint. The government can't do that, it's long been considered a violation of the First Amendment.
I'd also make clear that I'm not making a political observation here. I'm explaining why what you suggest doesn't fit. It wouldn't make sense for this functionality to be motivated by a desire to appease President Trump and allow him to get around the Second Circuit's decision. As the panel said:
The government’s response is that the President is not acting in his official capacity when he blocks users because that function is available to all users, not only to government officials. However, the fact that any Twitter user can block another account does not mean that the President somehow becomes a private person when he does so. Because the President, as we have seen, acts in an official capacity when he tweets, we conclude that he acts in the same capacity when he blocks those who disagree with him. Here, a public official and his subordinates hold out and use a social media account open to the public as an official account for conducting official business. That account has interactive features open to the public, making public interaction a prominent feature of the account. These factors mean that the account is not private.