two apps that won't open. why?

Discussion in 'Mac Apps and Mac App Store' started by afteryouwho, Mar 23, 2010.

  1. afteryouwho macrumors newbie

    Joined:
    Dec 31, 2007
    #1
    I have always got good advice on here, so here goes again:

    I have two apps (Submerge and RoadMovie) purchased from the same developer, Bitfield.

    These apps worked perfectly on Leopard. Now, on SnowLeopard they refuse to open when I click on them. :confused:

    I have contacted the developer who assures me they work fine. Not true.

    I have run Disk Utility permission check. I have uninstalled and reinstalled. But they refuse to open.

    These are the ONLY two apps that behave like this. I find it strange that they are both from the same developer which leads me to suspect that there is something I am missing.

    If anyone has any idea what is going on here, I would really like any help that is out there. :)

    thanks.
     
  2. colourfastt macrumors 6502a

    colourfastt

    Joined:
    Apr 7, 2009
    #2
    Without knowing the specifics, it's possible the developer didn't update the apps to run on SL.
     
  3. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #3
    I just downloaded Submerge and it works on my 10.6.2 system. It's therefore not 10.6 itself that's causing the problem.
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    It depends on which version you're using. RoadMovie 1.9 and Submerge 1.8 are the earliest versions that are compatible with Snow Leopard.
     
  5. afteryouwho thread starter macrumors newbie

    Joined:
    Dec 31, 2007
    #5
    Thanks for the replies.

    I can't figure out what's happening here. I have the two versions that supposedly work on SL. As nermal says, it may not be SL that's the problem.

    But I don't know where to look to fix this. It doesn't make sense that just these two programs, both from the same developer, don't open on my computer.

    I was hoping someone could suggest a fix. :confused:
     
  6. martynmc7 macrumors regular

    Joined:
    Dec 30, 2008
    #6
    Is is possible for you to try re-downloading them? Something may have gone awry either with the download or with the upgrade from Leopard to Snow Leopard.
     

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