I've had my imac for 4th months now and I have 2 dead pixels. Would Apple do anything about it if I rang up to complain?
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Two dead pixels on my imac screen
- Thread starter gadgetgirl85
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I doubt it - I believe their dead pixel policy is well above two.
That said, it never hurts to try. Good luck!
That said, it never hurts to try. Good luck!
Why not just call them up and find out. Doesn't hurt to try does it.
As far as I know, apple doesn't have a written policy about this (or at least, not a public one). Anecdotally, they seem to accept a few dead pixels as part of the normal manufacturing process. I've herad less than three on some occasions, less than 5, and other numbers than that as well. It also makes a difference (again anecdotally) if the pixels are close together or near the center of the screen.
Again though, just call them up and find out.
As far as I know, apple doesn't have a written policy about this (or at least, not a public one). Anecdotally, they seem to accept a few dead pixels as part of the normal manufacturing process. I've herad less than three on some occasions, less than 5, and other numbers than that as well. It also makes a difference (again anecdotally) if the pixels are close together or near the center of the screen.
Again though, just call them up and find out.
As the other two guys said give it a try.
My first MBP had a dead pixel on the second day of use.It was very annoying and when i called them they said that having 5-6 pixels is normal.After that they may change your screen but only after 5-6 dead pixels.
If they don't fix it,try some apps that they claim to fix stuck pixels.They may not be dead.
Give it a try. Nothing to loose.
My first MBP had a dead pixel on the second day of use.It was very annoying and when i called them they said that having 5-6 pixels is normal.After that they may change your screen but only after 5-6 dead pixels.
If they don't fix it,try some apps that they claim to fix stuck pixels.They may not be dead.
Give it a try. Nothing to loose.
As the previous posters said, just give it a try. sometimes they are really nice abd will repair the screen. also a few apps (some widgets) will flahs colors really fast on the dead pixel and maybe, with luck, it will start working again.
Are they dead, or just stuck?
You can try to gently massage the screen with your fingertip. This sometimes will help to "unstick" pixels. I've done it on my Apple Cinema & Studio displays, and my PowerBooks and MacBook, and it usually works. The key is to work it very gently, increasing the pressure until you see a slight color change where your finger touches the screen. The amount of pressure varies according to the construction of the screen.
Might be worth a try.
