Two step verification issues

Discussion in 'OS X Yosemite (10.10)' started by martynscott, Jul 16, 2015.

  1. martynscott macrumors newbie

    Joined:
    Mar 31, 2012
    Location:
    Derby, England
    #1
    Hi all,

    I'm having a nightmare with the new two step verification.

    I've recently reinstalled OS X Yosemite after a new HDD install.

    No when I come to sign into the App Store, Messages, FaceTime & iTunes I get refused entry.

    The information of location & passcode appear on my iPhone and iPad, but don't allow me to input them into any of these apps, instead under the email & password I receive "Error Description Not Available"

    I can sign into iCloud no problem on my Mac.

    Can anyone shed any light?

    Thanks.

    Martyn
     
  2. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #2
    Try repairing permissions in Disk Utility and reboot. See if that helps.
     
  3. martynscott thread starter macrumors newbie

    Joined:
    Mar 31, 2012
    Location:
    Derby, England
    #3
    Thanks for the reply, gave that ago and same result. Also reinstalled and it's still the same situation.
     
  4. martynscott thread starter macrumors newbie

    Joined:
    Mar 31, 2012
    Location:
    Derby, England
    #4
    After a conversation with Apple support.

    For anyone else having the same issues.

    Add the verification code onto the end of you password and sign in.
     
  5. AppleFanBoy82 macrumors member

    Joined:
    Apr 30, 2015
    Location:
    Mexborough, UK
    #5
    you need to go to id.apple.com - click on manage id - then enter email and password you use for iTunes and iCloud - enter the code it gives you (should be a six digit code) - then scroll down to where it says security - then click on turn off two step verification - i had the exact same issue when reinstalled software on both macbook air and iPhone 6 - after numerous calls to apple who said as my account was a developer account they can't help and speak to that department, only problem was i was not a developer just a public beta tester - so that department couldn't help as i wasn't a developer - i was stuck for one week with no help (for some unknown reason my manage id account was sending me to the apple id beta website (due to be released soon) - the best way to do the earlier steps is via an iPhone or tablet - this way i was able to turn off the two step verification as was unable to do so on laptop or pc
    I seriously hope you have sorted it out if not follow steps noted above
     

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