Two step verification issues

[martynscott]

Hi all,

I'm having a nightmare with the new two step verification.

I've recently reinstalled OS X Yosemite after a new HDD install.

No when I come to sign into the App Store, Messages, FaceTime & iTunes I get refused entry.

The information of location & passcode appear on my iPhone and iPad, but don't allow me to input them into any of these apps, instead under the email & password I receive "Error Description Not Available"

I can sign into iCloud no problem on my Mac.

Can anyone shed any light?

Thanks.

Martyn

 

[Taz Mangus]

Hi all,

I'm having a nightmare with the new two step verification.

I've recently reinstalled OS X Yosemite after a new HDD install.

No when I come to sign into the App Store, Messages, FaceTime & iTunes I get refused entry.

The information of location & passcode appear on my iPhone and iPad, but don't allow me to input them into any of these apps, instead under the email & password I receive "Error Description Not Available"

I can sign into iCloud no problem on my Mac.

Can anyone shed any light?

Thanks.

Martyn

Try repairing permissions in Disk Utility and reboot. See if that helps.

 

[martynscott]

Try repairing permissions in Disk Utility and reboot. See if that helps.

Thanks for the reply, gave that ago and same result. Also reinstalled and it's still the same situation.

 

[martynscott]

After a conversation with Apple support.

For anyone else having the same issues.

Add the verification code onto the end of you password and sign in.

 

[AppleFanBoy82]

you need to go to id.apple.com - click on manage id - then enter email and password you use for iTunes and iCloud - enter the code it gives you (should be a six digit code) - then scroll down to where it says security - then click on turn off two step verification - i had the exact same issue when reinstalled software on both macbook air and iPhone 6 - after numerous calls to apple who said as my account was a developer account they can't help and speak to that department, only problem was i was not a developer just a public beta tester - so that department couldn't help as i wasn't a developer - i was stuck for one week with no help (for some unknown reason my manage id account was sending me to the apple id beta website (due to be released soon) - the best way to do the earlier steps is via an iPhone or tablet - this way i was able to turn off the two step verification as was unable to do so on laptop or pc
I seriously hope you have sorted it out if not follow steps noted above