RAM is the only concession Apple have allowed end users to upgrade on their systems but the move to these closed designs like the 21" iMac, Macbook Air etc... isn't a good move.
I dunno. My gut reaction is to agree with you on the 21.5" iMac, but not on the MacBook Air. iMacs and MacBook Pros (true desktop replacements) are designed with power computing in mind. The MacBook Air is designed for ultra portability, not raw horsepower. To expect the MacBook Air to perform on par with, or be upgradeable like, the more advanced laptops or desktops in Apple's lineup is unrealistic. To achieve the desired size and weight, Apple clearly made some design decisions with the MacBook Air that precluded user access to the internals, even to upgrade the RAM, but made sure that what was included more than met users' expectations. Perhaps someone who owns a MacBook Air could chime in, but from what I've read Apple nailed it.
The superior performance bit is over-exagerated. A lot of their systems use integrated graphics and don't use the fastest drives available. For the price difference of £15-25 depending on if it's a 2.5" or 3.5" drive, this shouldn't be the case if they're being presented as "superior" to their competitors when they're still using the same Intel hardware as other companies but combining it with 5400rpm drives or very low capacity and even lower cost SSDs for prices that don't reflect the hardware used.
Again, focusing so much on specs ignores the overall user experience. Superior performance isn't just about speed tests, clock speeds, RPMs, or Geekbench results. It's about how all that technology comes together to deliver to the user the reliable, trouble-free experience they expect. Apple's hardware components usually work extremely well together in all of their products.
I can attest that both my G4 from 2002 and the Desktop G3 from 1997 lasted a long time. The hard drives are a different story. The 6Gb Quantum Fireball that came with my G3 still works flawlessly to this day. I even zeroed the drive to mark out any bad sectors and after 15 years it just keeps on (NOT) ticking. The 40Gb IBM Deskstar that came with the G4 was one of those infamous "Deathstar" drives that fail eventually. I lost some data off it at the time and it locked up when I zeroed out the bad sectors reformating it and died completely. Both of those drives were 3rd party manufacturers but labelled as Apple because they were the drives they chose to include in their systems. Hard drives can fail, Apple can't provide a superior experience when that happens and the Seagate drive recall on certain iMac models over the past few years confirms that
Yes, HDDs fail. It's a fact of life, and Apple has little control over that as they, like most computer makers, don't manufacture their own HDDs. I too have had HDDs in my Apple computers fail and have lost data. My fault for not backing up regularly. No sense pointing fingers, except at where they belong.
The partyline I was refering to is denying the price gouging and claiming reliability and superiority in their hardware that simply isn't true in all circumstances. After the fiasco with the Deskstar, I have a much more organised back up strategy than burning off CDs/DVDs. I can't comment on comparing the relability of Macs with the reliability of PCs, I refuse to deal with any of that nasty Monopoly$oft nonsense unless I'm forced to use a PC in a work situation![]()
Apple definitely charges more for RAM than third party sources. I haven't bothered to look into the prices of other hardware components, so if you insist Apple overcharges there too, so be it. Though obviously not true for all circumstances (and I never intended for any of my assertions to be taken as absolutes), I still contend that for most people in most circumstances Apple's design and configuration choices more than adequately meet users' needs and expectations for a fair and competitive price.
I have to confront the unreliability of Windows and PCs at work every day. Most people in my line of work hate dealing with computers so much during the day that they hardly look at their home PC. Unlike them, however, I get to come home to my iMac, which is a sheer joy to use!