UAG Monarch for iPhone X - HEADS UP

Strokee

macrumors regular
Original poster
May 13, 2018
116
184
This is just a heads up regarding the UAG (Urban Armor Gear) Monarch case for the iPhone X. These are great cases...I've had them for the Samsung Galaxy S8+ and S9+ and both were perfect.

When I purchased my iPhone X I also purchased the Monarch for it (GoVerizon Store). It just didn't fit as good...it seemed a bit loose in both the top and bottom left corners. You could press down on the screen and there was give/space. I swapped it for a new one, same problem. I tried on a different color of the same case in a local Best Buy store...better, but still not a perfect fit.

I decided to make a warranty claim from UAG, as a final attempt. They honored it (these cases have 10-year warranties) and sent me a new one. Perfect fit. No give, no space or movement. If you are planning on purchasing this case, I would purchase it directly from UAG. For whatever reason the ones in the stores were not a good experience (at least in my neck of the woods).
 

PhoneMe1

Suspended
Mar 23, 2018
420
214
This is just a heads up regarding the UAG (Urban Armor Gear) Monarch case for the iPhone X. These are great cases...I've had them for the Samsung Galaxy S8+ and S9+ and both were perfect.

When I purchased my iPhone X I also purchased the Monarch for it (GoVerizon Store). It just didn't fit as good...it seemed a bit loose in both the top and bottom left corners. You could press down on the screen and there was give/space. I swapped it for a new one, same problem. I tried on a different color of the same case in a local Best Buy store...better, but still not a perfect fit.

I decided to make a warranty claim from UAG, as a final attempt. They honored it (these cases have 10-year warranties) and sent me a new one. Perfect fit. No give, no space or movement. If you are planning on purchasing this case, I would purchase it directly from UAG. For whatever reason the ones in the stores were not a good experience (at least in my neck of the woods).
Yes its well known on here and imore forums, returned mine for same reason. Monarch for the 8 was good. The cosmopolitan is even worse saggy all around i have it, also have the plasma ice and its a good fit.
They failed with the X monarch.
 

AE14

macrumors 68020
Jul 9, 2013
2,053
1,080
Philly Burbs
Yes its well known on here and imore forums, returned mine for same reason. Monarch for the 8 was good. The cosmopolitan is even worse saggy all around i have it, also have the plasma ice and its a good fit.
They failed with the X monarch.
That’s a shame. I tried their plyo and it was a decent fit. The others are far too loose for me
 

Strokee

macrumors regular
Original poster
May 13, 2018
116
184
Yes its well known on here and imore forums, returned mine for same reason. Monarch for the 8 was good. The cosmopolitan is even worse saggy all around i have it, also have the plasma ice and its a good fit.
They failed with the X monarch.
The replacement I received directly from UAG fits great. I noticed that the package on the previous cases said “fits new iPhone 2017”...the replacement packaging says “fits iPhone X”. I wonder if they updated the cases themselves to provide a better, tighter fit?
 
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