A wifi router that did not let you choose your wifi 6 radio channel till recently because of complaints, defaults to channel 36 in auto mode for 5 GHz no matter whats going on around you and then doesn't let you choose the upper channels of the 5 GHz band is crap.
Trying to make it easy and not be as customizable is fine, but then don't auto select a channel your neighbors wifi is using leading to horrid performance at a high price. There is noting wrong with making the software simple if it actually worked. Eero and Orbi do this far better.
I have dealt with every brand of networking gear, from consumer to commercial. Ubiquiti makes great products, this is not one of them.
They charge $379 for this when you could now go and get a Ubiquiti dreamrouter for almost half the price that is a much better product. And if you really want simple, just get an Eero.
Their NAS appliances are cheaply made crap. Until very recently, the OS and configuration data was hosted on a cheap USB thumb drive that is glued to the system board. We've averaged between all of our clients them lasting less than a year before they fail.
Their rackmount switches also fail regularly. It's why their products are relatively cheap compared to their competition regarding enterprise grade network equipment.