uh-oh, forgot to deauthorize exchanged MBP

Discussion in 'iPod' started by jvencius, Aug 28, 2007.

  1. jvencius macrumors regular

    Joined:
    Jun 28, 2007
    #1
    I recently had to exchange my MBP under warranty b/c of a hardware issue and I forgot to deauthorize iTunes on it before I did the return. Is there any way to deauthorize it remotely or within iTunes? Is that something the Apple tech would do when they format it?:confused:
     
  2. edesignuk Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #2
    Unless you've used up all your authorisations*, who cares?

    *even if you have, you can reset the lot anyway.
     
  3. Meecrob macrumors member

    Meecrob

    Joined:
    Aug 25, 2006
    Location:
    New England
    #3
    You can log into the itunes store and reset all your authorizations from there.
     
  4. wordmunger macrumors 603

    wordmunger

    Joined:
    Sep 3, 2003
    Location:
    North Carolina
    #4
    I think they only allow this once a year -- so don't make the same mistake again...
     
  5. jvencius thread starter macrumors regular

    Joined:
    Jun 28, 2007
    #5
    I tried resetting my authorizations, but the only machine it worked for was my current MBP, not the exchanged one or my old Dell box.:confused:
     
  6. ftaok macrumors 601

    ftaok

    Joined:
    Jan 23, 2002
    Location:
    East Coast
    #6
    You will only see the "Deauthorize All Computers" selection in the menu if you have used up all 5 authorizations. Otherwise, the selection will be to only deauthorize that specific computer.

    Any I've read that you can only use the deauthorize all computers once a year. Not sure if that's a 12 month period, or a single calender year.

    ft
     
  7. MovieCutter macrumors 68040

    MovieCutter

    Joined:
    May 3, 2005
    Location:
    Washington, DC
    #7
    You can always email iTunes Store support and they'll reset it for you...
     
  8. jvencius thread starter macrumors regular

    Joined:
    Jun 28, 2007
    #8
    I might just do that. I don't really have a need to deauthorize the two 'puters I don't have anymore, but I do like to keep things neat and tidy and having my only machine now (current MBP) as the only authorization appeals to me.
     
  9. aloofman macrumors 68020

    aloofman

    Joined:
    Dec 17, 2002
    Location:
    Socal
    #9
    What is the iTMS support email address? Does anyone know?
     

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