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Uh OH! Macbook Pro 2011 15inch High Res Anti Glare Screen Issue?

T

techfest

macrumors member
Original poster
Feb 19, 2012
70
0
i think its called light bleed or something but i dont think i have ever seen it like this before :(

my macbook is 6 months old and was hoping ti stay flawless for alot longer

i dont have a apple store nearby to take it too so im resorting it to ask u guys what the issue is and if there is anything i could do.

THANKS!!!

****the white dot is the mouse****
 

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I don't get what the problem exactly is...
Does the plus remain on screen all the time?
Is it the uneven backlighting?
 
Tell Apple that the backlight bleed is bad enough to make you uncomfortable and that it interferes with your work and your ability to enjoy using the machine, they will probably give you a replacement.
 
Prodo123 said:
I don't get what the problem exactly is...
Does the plus remain on screen all the time?
Is it the uneven backlighting?
Click to expand...

uh its the light leak on the sides?

the plus is from the program preview. i opened an all black image to show this????

----------
Zwhaler said:
Tell Apple that the backlight bleed is bad enough to make you uncomfortable and that it interferes with your work and your ability to enjoy using the machine, they will probably give you a replacement.
Click to expand...

like replace the whole computer?
 
OK, then Apple would either replace only the display, which is unlikely, or replace the entire laptop.
 
Most MBPs leak some amount of light from the bottom and sides of the screen. If your screen leaks too much, and affects your everyday use of the laptop, you have to contact Apple. Since your machine is still under warranty, Apple will repair or replace it for free.

Note:
Would you say that the screen suddenly got worse, after six month? Or is it just the first time that you looked at a dark background in a dark room?
If it doesn't affect you during use, e.g. while watching a dark-ish movie, you should think twice about whether you want to go through with the repair... it takes away your time, and it's not clear that you will get a better screen, since, as said above, a certain amount of bleeding is normal.
 
thundersteele said:
Most MBPs leak some amount of light from the bottom and sides of the screen. If your screen leaks too much, and affects your everyday use of the laptop, you have to contact Apple. Since your machine is still under warranty, Apple will repair or replace it for free.

Note:
Would you say that the screen suddenly got worse, after six month? Or is it just the first time that you looked at a dark background in a dark room?
If it doesn't affect you during use, e.g. while watching a dark-ish movie, you should think twice about whether you want to go through with the repair... it takes away your time, and it's not clear that you will get a better screen, since, as said above, a certain amount of bleeding is normal.
Click to expand...

thanks for ur reply thunder

from the picture you see, would you say that this amount on my particular screen is normal?

i noticed this when i played the "visualizeR" on itunes. ihave used it before when i first got the macbook pro and it wasnt like that.
 
techfest said:
from the picture you see, would you say that this amount on my particular screen is normal?

i noticed this when i played the "visualizeR" on itunes. ihave used it before when i first got the macbook pro and it wasnt like that.
Click to expand...

I honestly can't say how much bleeding is normal. If you think the screen got worse over time, you should probably get it fixed.
 
I had that issue with my 2011 17" MBP as well, except mine was much worse: I had 2 light columns going up. I ended up taking it to Apple, and they replaced the screen, no questions asked. The one I got back still had A LOT of bleed, so I took it back again. This time, they offered to replace it under warranty, but told me that they didn't see a problem, and that if I couldn't scientifically prove there was actually an issue with my screen, they wouldn't be able to do it a third time. Either way, I took the replacement, and I got back yet ANOTHER screen with a good amount of bleed (albeit better than both of the first two screens). I decided to give up, and I ended up selling the machine anyway. Moral of the story: Apple will have no problem replacing it if it's under warranty once or twice; however, they may give you some trouble if you can't adequately show them the backlight bleed (VERY difficult in store due to their lighting).

My personal opinion is that your screen is a lot better than mine was, so I wouldn't worry too much about it. If you take it in, you could potentially get one that's even worse. The more you think/stare at it, the worse it'll look to you. If you ignore it, it's just fine.
 
axu539 said:
I had that issue with my 2011 17" MBP as well, except mine was much worse: I had 2 light columns going up. I ended up taking it to Apple, and they replaced the screen, no questions asked. The one I got back still had A LOT of bleed, so I took it back again. This time, they offered to replace it under warranty, but told me that they didn't see a problem, and that if I couldn't scientifically prove there was actually an issue with my screen, they wouldn't be able to do it a third time. Either way, I took the replacement, and I got back yet ANOTHER screen with a good amount of bleed (albeit better than both of the first two screens). I decided to give up, and I ended up selling the machine anyway. Moral of the story: Apple will have no problem replacing it if it's under warranty once or twice; however, they may give you some trouble if you can't adequately show them the backlight bleed (VERY difficult in store due to their lighting).

My personal opinion is that your screen is a lot better than mine was, so I wouldn't worry too much about it. If you take it in, you could potentially get one that's even worse. The more you think/stare at it, the worse it'll look to you. If you ignore it, it's just fine.
Click to expand...

alright we'll in that case iil prob end up keeping my macbook the way it is.

the thing is though it wasnt like this before. is it just normal sometimes with LED screens?
 
Ok, so I decided to take a few screenshots of my black screen at full brightness in a dark room, with my phone camera.

I am perfectly happy with my screen, and I don't notice any backlight bleeding or other problems during normal use, which sometimes includes using the laptop in relatively dark rooms. Now if you look at the screenshots below, taken from different angles, there are all sorts of features, and some amount of backlight bleeding, but not too much.

I'm not exactly sure, but I think my 2008 anti-glare MBP looks similar. I just had a look at a 2007 glare type MBP - the screen seems more even, and the backlight bleeding depends a lot on the angle from which you look at it.

At the end of the day, I think your screen is fine.
 

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thundersteele said:
Ok, so I decided to take a few screenshots of my black screen at full brightness in a dark room, with my phone camera.

I am perfectly happy with my screen, and I don't notice any backlight bleeding or other problems during normal use, which sometimes includes using the laptop in relatively dark rooms. Now if you look at the screenshots below, taken from different angles, there are all sorts of features, and some amount of backlight bleeding, but not too much.

I'm not exactly sure, but I think my 2008 anti-glare MBP looks similar. I just had a look at a 2007 glare type MBP - the screen seems more even, and the backlight bleeding depends a lot on the angle from which you look at it.

At the end of the day, I think your screen is fine.
Click to expand...

thanks for taking your time to take some shots for me to compare thunder, helps alot!
 
+1

I had a MacBook Pro 17" antiglare top of the line model with the same exact issue. I got the screen replaced twice and ended up doing an exchange for a glossy model that has a 5400RPM HDD (only model in store) and the next step down processor. I couldn't be more angry. We pay $50 for an "upgraded" display and it's much worse than the glossy? The new one I got has no backlight issues at all. I'm a programmer and I use a dark themed text editor for hours every day, the backlight drove me crazy. UGH! :mad::mad::mad:
 
jaykru said:
I had a MacBook Pro 17" antiglare top of the line model with the same exact issue. I got the screen replaced twice and ended up doing an exchange for a glossy model that has a 5400RPM HDD (only model in store) and the next step down processor. I couldn't be more angry. We pay $50 for an "upgraded" display and it's much worse than the glossy? The new one I got has no backlight issues at all. I'm a programmer and I use a dark themed text editor for hours every day, the backlight drove me crazy. UGH! :mad::mad::mad:
Click to expand...

they gave u a lesser model? i dont think there suppose to do that lol
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Did you get the difference in price for that?
 
kywildcats said:
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Did you get the difference in price for that?
Click to expand...

for the 15inch, its a 150 upgrade XD
 
Yep.

Yes, they gave me the refund for the difference. I asked for the downgrade, actually. I should be more happy about it I guess because it was about 2 months old and the replaced instead of a simple repair. I'm going to exchange it back and live with the screen because the glossiness + low RPM hard drive keep chipping away at my patience. It could be worse.
 
Would this be considered bad backlight bleeding?

Just got a 2012 mbp with the matte anti glare screen. just want to know if this type of screen bleeding would be considered normal
 

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