The launch of the the iphone 3G in the Uk was fairly bad in my experience and i think 02 should have been more prepared for friday 11th considering on monday they saw the demand for it when they were allowing people to pre-order (which failed for many people). Here are some of the things i came across: 1. The day before friday 11th 02 decide not all shops will open at 8.02 like they originally said 2. Most 02 and CPW shops only had 4 16gb iphones which were in most cases sold to staff. In my case the 02 staff said straight away that there were no 16gb iphone's 3. Half the CPW staff don't even know you can "upgrade" 4. Just a few minutes after 8.02 the credit check servers crash. When they finally start working again it takes 3 hours to go through. 5. I would have gone to an apple store but they weren't doing upgrades. 6. Even in apple store's they were having problems because the 02 activation website only works with IE and not safari. Do you really think apple want to use windows I still think the iphone 3G is brilliant and in the end i managed to reserve a iphone 16gb.