my phone has annoying scratches on it lol! Ohhh and the mic in the headset dosnt seem to work anymore, also people always say wen they call me my phone goes str8 to voicemail but my phone Is always on and most of the time has full signal! As well as bloody safari keeps shutting down. And a dead pixel which was always there! I just want a new one :-( lol I have the full lifeline insurance What's the best way of getting a new phone through carphone warehouse??