Has anyone used the Apple Reuse & Recycling programme? I got a quote of £300 for my iPhone 5S, sent it to them on the 22nd of September, it was signed for on the 23rd of September and I've heard nothing since. My reference number doesn't work on their website. I've sent emails to every email address I can find for them and used their contact form. I've called twice but they don't have access to anything and promise someone will call be back, guess what, no one does. They've got £300 of my property and don't even have the courtesy to acknowledge receipt, let alone make any sort of suggestion they might actually give me my money. Has anyone had any dealings with them? Do they ever reply? Do they ever pay out? I'm sure things are busy with the new iPhone release but it's getting a bit much now. Thanks if you can help.