I got an iphone 6 plus on contract with EE from my local EE store on the day of release (19th September). I'm going away to Hong Kong for a couple of weeks in a couple of weeks so called 150 last night asking to unlock my phone (want to use a local sim when I'm there, data roaming charges in Asia are insanely high) as it was now 6 months from when I signed my contract. The guy on the phone was pretty helpful until the end of the call when he said "Oh, it's just told me this phone can't be unlocked" He couldn't tell me why and said he'd ask for someone to get in touch me with me to explain why but that in all honesty he couldn't tell me how long that would take. He checked EE's records and it says my contract is past the 6 month period but still won't let me unlock my phone. I've heard stories about EE taking a long time to resolve issues like this and I go away in 2 weeks so ideally want this sorted before I leave. Not off to a great start though. Anyone had a similiar experience or could hazard a guess as to why my phone could be barred from unlocking?