Had an absolute nightmare with my iPhone 16 Pro Max. I noticed the frame was poorly finished and was rough, and I wasn’t happy to live with that, so I transferred everything back to my iPhone 15 Pro Max which wasn’t easy with the eSIM and resetting the Apple Watch to get it paired up again.
Went to the Apple Store and they agreed to swap it, however there was none in stock, and I’ve been told to keep checking every day to hopefully be able to swap mine for a good device. Trying to get through to Apple Support is awful, and I’m waiting for a call back to try and get it sorted. But I feel like I’ll be waiting a while to enjoy the iPhone 16 Pro Max this year, even though I got the pre-order in quickly and had it delivered on day one. 😭