[UK] iPhone 4 Genius Bar: Few Questions

Discussion in 'iPhone' started by iWannaBeAdored, Oct 9, 2010.

  1. iWannaBeAdored macrumors 6502

    iWannaBeAdored

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    #1
    Hey guys.

    My friend has an iPhone 4. He is selling it to me but it has a crack on the screen so it needs to be fixed.

    [​IMG]

    It is still eligible to be repaired. I am planning on going to an Apple Store near me to get it fixed so I was going to make an appointment with the Genius Bar.

    Now, what information will I need to provide? Like, what will I need to show them?
     
  2. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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  3. Alaerian Guest

    Alaerian

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    #4
    Not covered under the warranty. That's accidental damage.
     
  4. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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  5. Alaerian Guest

    Alaerian

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    #6
    It's accidental damage. If it was a flaw in the manufacturing process, then yes, they'd repair it without cost.

    If you want to pay for it, they will repair it.

    From the warranty, located here (emphasis mine):
    http://www.apple.com/legal/warranty/iphone.pdf

     
  6. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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    #7
    Damn! It's insured so I'll get it replaced through the insurance
     
  7. jamied95 macrumors 6502

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    #8
    They will repair it but for a cost of $199, or about £150 for in the UK - not too good! As for what you need, I'm not sure, but would also like to know :)
     
  8. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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    #9
    I thought it'd be free lol damn. I'll get my friend to claim a repair from his bank
     
  9. Alaerian Guest

    Alaerian

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    #10
    Just to throw it out there, you'll be hard-pressed to find a warranty that covers accidental damage. That's not what manufacturer warranties are for.
     
  10. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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    #11

    So it seems like they will sort it out?
     
  11. Alaerian Guest

    Alaerian

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  12. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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    #13
    I wasn't specifically asking you if it would work, sorry. I know it will work. My friend is gonna sort it out tomorrow
     
  13. ItsJustafnPhone macrumors 6502a

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    Jul 26, 2010
    #14
    well why would you ask us then, this is something you need to figure out with your bank

    let us know how it goes, but its useless to try and ask for specific information linked with a specific bank
     
  14. kopite19 macrumors regular

    Joined:
    Jun 3, 2010
    #15
    NatWest cover my phone for loss, theft, accidental and malicious damage. So yeah, you should be covered with that.
    As for Apple, I've seen a few threads here where people start spouting off rubbish about the Sale of Goods Act and Fit for Purpose etc...if you drop it, it's kind of your responsibility if it breaks.

    Good luck though OP
     
  15. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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    #16
    Yeah well my friend is with the Bank of Scotland. He is sending it away tomorrow and he filled out the form. Hopefully, they are quick in fixing it. I don't even think it is a crack, it's like a <1mm think scratch. It's just the screen that needs replaced.

    Also, the iPhone 4 is amazing! It feels so good in the hand!
     
  16. iWannaBeAdored thread starter macrumors 6502

    iWannaBeAdored

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    #17

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