Carrier Uk iPhone 6 Cellular Data Network issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Akapoor, Nov 6, 2014.

  1. Akapoor macrumors newbie

    Joined:
    Nov 6, 2014
    #1
    I have the iPhone 6 (on the O2 network) and have realised that when I am on a phone call, I cannot surf the Internet, receive whatsapp messages or receive emails,-basically all my internet services stop when on a call! All services resume when my call ends. Is anyone having this issue? Any suggestions on how to resolve this? I have contacted O2 but their solution hasn't fixed the problem. Thanks in advance!
     
  2. EvanLugh macrumors 68000

    EvanLugh

    Joined:
    Aug 29, 2007
    Location:
    Developer land
    #2
    Sounds like you need to update or re-instate the carrier settings. Had this on my old phone, had to be enabled from their end and i had to restore/update.
    Sorry can't be of much help.

    EDIT: actually this happened to my mothers' not long ago on Orange/EE. Did a carrier update and fixed it.
     

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