[UK] iPhone upgrade program

Discussion in 'iPhone' started by Kingofclouds, Feb 2, 2017.

  1. Kingofclouds macrumors member

    Kingofclouds

    Joined:
    Jul 31, 2011
    #1
    Considering selling my iPhone 7 JB which I got on the UK iPhone upgrade program

    Mainly because

    1. after 4 months I don't get enough satisfaction from the 7 to justify the monthly repayments.

    2. I have an SE daily driver and a 6S Plus that are more satisfying to use for some reason

    3. Babying a Jet Black phone is very restrictive and I prefer my phones without cases (this is the main reason)

    My question is how do I get out of the program?

    Do I need to pay the agreement off in full and then sell the phone to recoup some of the cost?

    Can I sell the phone first (legally) and then settle the agreement as I technically don't own the phone?

    Anyone done this already in the UK?

    Any advice would be appreciated

    Thanks
     
  2. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #2
    you have a SE and 6S plus and still bought a 7?

    Yes you can sell the phone now but you'll lose a ton of customers since the phone isn't paid off.
     
  3. Kingofclouds thread starter macrumors member

    Kingofclouds

    Joined:
    Jul 31, 2011
    #3
    The intention was to sell the 6S, I have two numbers so I need two phones.

    So I need to clear the credit first and then sell the phone, is that what you are saying?
     
  4. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #4
    No you don't need to do that but it would sell for more and get you more people if it was paid off.
     
  5. New_Mac_Smell macrumors 65816

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    UK / China
    #5
    I think it would be better to read through whatever contract you signed, that'll have all the answers in there.

    You'll struggle to get someone to take it off your hands and the contract with it. As why would someone do this as opposed to getting a new one?

    Usually, it's yours to do with what you want as long as you pay the company the contractual amount. You can pay this off in full at any time (Sometimes incurring an early repayment fee), but the handset is yours.

    So what you've done is been given credit. To make things easier you are best to settle this credit before selling the product. But check through the contract to see what you have to do.
     
  6. iGeek2014 macrumors 68000

    Joined:
    Jun 29, 2014
    Location:
    === Nowheresville ===
    #6
    Having had a look at the Terms and Conditions on Apple's website you'd need to contact Barclays Partner Finance to arrange settlement of your iPhone.

    I can't see anything to suggest you'd incur any charges for early repayments as the iPhone is loaned to you at 0% interest.

    If you took out the Apple Care+ insurance you'd have to call to cancel that also.
     
  7. TrueBlou macrumors demi-god

    TrueBlou

    Joined:
    Sep 16, 2014
    Location:
    Scotland
    #7
    When alls said and done to get out of the program early you just have to repay whatever outstanding balance you have left on your contract. It's 0% interest so there should be no early repayment charges. As for selling the phone first, you might well get away with it, but I'd be cautious, it's still the property of Apple until it's repaid in full.

    I'm curious as to why you're babying it if you're on the upgrade program anyway? Apple don't care if you return it scratched and battered to hell. So long as it's functional and there's no major screen damage.

    That's one of the main reasons why I decided to hop on the upgrade program this time. So that I could enjoy my JB 7+ caseless without worrying about minor cosmetic damage. And it's been surprisingly resilient so far, still no major scratches, dings, or anything else. Just minor micro-scratches that you have to tilt it around in the light to see and I certainly don't baby mine.
     
  8. iphonehype macrumors 6502

    Joined:
    Sep 14, 2012
    #8
    its just like financing anything else in the UK. Currys PC world what ever. Apple does not finance the loan agreement its Barclays. Sell it. Even if you default they'll just send debt collectors they don't want the phone back. It has nothing to do with Apple.

    Also I believe its classed as a loan which is paid to Apple, the loan / finance agreement via Barclays I don't believe will mention the iPhone.
     
  9. Kingofclouds thread starter macrumors member

    Kingofclouds

    Joined:
    Jul 31, 2011
    #9
    I understand what you say about the trade in of the phone. It's more that I don't want to own a phone that's scratched up. My own fault for not going for Matte I guess
     
  10. daijholt, Feb 4, 2017
    Last edited: Feb 4, 2017

    daijholt macrumors 65816

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #10
    Do this, and in this order:

    Call AppleCare and cancel the AppleCare plus policy attached to the agreement, they'll refund a pro rata amount to Barclays and thatll reduce the overall settlement amount. (This won't be applied until your next monthly repayment however as that's when payments and credits are applied to your balance).

    Sell the 7 and use the money to pay off Barclays in full. The number is to check your Barclays finance account is: 0800 152 2888

    I bought a 7 plus at launch but got offered a much better deal through EE (plus staff discount) which made the upgrade program obsolete for me. I cancelled AppleCare, got the amount reduced, sold the 7 plus, then paid off the full settlement amount with the money.

    Paid the remaining balance 2 days ago and my account is now closed.
     
  11. TrueBlou macrumors demi-god

    TrueBlou

    Joined:
    Sep 16, 2014
    Location:
    Scotland
    #11
    I totally get that, I like my things to be kept in good condition too, within reason anyway. I don't mind that my phone has picked up a few micro-scratches, I don't notice them unless I specifically go looking for them and the screen is still immaculate.
    But it would drive me crazy if it were badly damaged, I've a friend who's screen seems to be perpetually cracked, no matter how often he gets it replaced. God only knows what he does to them, but even seeing it annoys me more than it probably should, some people have such little regard for such expensive toys.

    But I'm glad I've gone for the upgrade program this time, I've found it to be very liberating not having to concern myself with the condition at all. I think the last iPhone I used that didn't at least have a skin on it was the 3Gs, every other one has been protected for one reason or another (the 6 mostly because it was so damn slippery.)

    So it's nice after all of those years to get back to just appreciating it's form and function. I don't obsess over the condition of my phone as much as I have been and I'm very glad that it's turned out to be more resilient than I expected it to be.
    Though I'm hoping whatever they have planned for this years iPhone is even more resilient still.


    Anyway, as far as your predicament goes, I've had a read through the terms of the loan. You can do whatever the hell you want with the phone, so if you want to sell it go ahead but cancel the AppleCare first. However, you must notify Barclays that you wish to withdraw from the loan agreement and repay to them the full outstanding balance within 30 days. There are no early repayment charges or interest or fees, provided you settle with them within those 30 days.
     
  12. daijholt macrumors 65816

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #12
    There's no time limit. I took out the IUP in September, called apple to get a refund for the insurance policy attached to the program last month, then paid the final balance this week. You don't need to notify Barclays of anything, you can just call the automated service and repay the full balance whenever you're ready.
     
  13. TrueBlou macrumors demi-god

    TrueBlou

    Joined:
    Sep 16, 2014
    Location:
    Scotland
    #13

    I was simply referring to the actual text in the contract, but of course you can do it at any point without pre-notification, it's no different than any other credit contract.
     
  14. Dave Meadows macrumors 68020

    Dave Meadows

    Joined:
    Nov 10, 2010
    #14
    This is something I've been thinking about. I bought a 7+ on the upgrade programme but still use an Apple leather case. I just don't get the AppleCare plus? Like, how badly damaged does your phone have to be before they'll replace it? I like to keep my iPhones in good condition and if I had a scratch it'd drive me nuts!

    Another thing. What happens later this year when we all want to upgrade to the iPhone 8? Do we order as usual and then sort out the upgrade deal? I'm planning on paying Barclays then selling the 7+ and starting a new deal with the 8. It does make me want to be a little less careful with the 7+ and maybe go naked!!! Any thoughts?
     
  15. TrueBlou, Feb 15, 2017
    Last edited: Feb 17, 2017

    TrueBlou macrumors demi-god

    TrueBlou

    Joined:
    Sep 16, 2014
    Location:
    Scotland
    #15

    As a rule of thumb AppleCare doesn't cover cosmetic damage that doesn't impede the use of the device. So minor scratches you have to live with, cracked screens and badly damaged casing they'll repair/replace.

    As for going for the 8, you've a couple of choices. You can sell (or do whatever you like with it) the iPhone you have and repay the complete outstanding balance of the phone you have, so about half its cost.
    The second option and the one I'll be doing is you reserve your shiny new iPhone 8, take your existing iPhone along with you. Hand them that one back and the existing agreement is terminated with no further charges and you just start a new contract with the new iPhone on the same terms as before.

    So with the second option you're basically leasing the phone for want of a better description. Obviously the first option is just good old fashioned interest free credit.

    I like the second option, it felt odd to begin with, I've always just bought my iPhones cash. But I've grown to like it, complete worry free ownership with a new phone every year. The way I'm looking at is I'm basically paying half the cost of the iPhone for a years ownership and included AppleCare. That's not much different than when I bought and sold my iPhones every year and I don't need to care about the condition of it (even though I do, if not as obsessively, as I can't stand badly damaged devices, thankfully the 7+ JB has been surprisingly resilient so far.)

    Of course you can get similar kinds of things with, for example, O2 refresh. Though they don't include AppleCare and you do have to pay in full at the end, or at the time of upgrade. Well, they do offer a trade in on your old device but the value is shocking, you're better selling it.
     

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