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mrk123

macrumors 6502
Original poster
Dec 29, 2013
282
70
Iphone 5c
My phone does not take calls, or I can't call out. SMSM works.
I am with Smarty, they said it's because 3g has been turned off... But on my 5c it has an option for 4g, and it is swithced on...???
ASny ideas???
 

iGeek2019

macrumors 6502a
Jul 26, 2019
855
2,793
No Selection
Some older 4G devices might not be 4G calling compatible. You can check your device on our device support page. Pick your device, go to Network, then check that 4G Calling (VoLTE UK & Abroad) is ticked.

If your device is compatible, all you need to do is make sure 4G Calling is switched on in your device settings.

If it’s not compatible, you’ll still be able to send and receive texts and use 4G data temporarily. But you won’t be able to make or receive calls using 4G.

When we switch off 3G, calls, texts, and data will only be available when using a 4G Calling – VoLTE device. If your device isn’t compatible, you’ll need to change to one that’s compatible with 4G Calling to continue using our network.

You don't need to do anything if you have a 4G data-only device, such as a tablet. You can continue using our 4G network as usual.


Smarty runs on Three's network, doesn't it? Because iPhone 5c doesn't support 4G Calling on Three's network then I'm afraid you won't be able to make/receive calls as per above.
 
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mrk123

macrumors 6502
Original poster
Dec 29, 2013
282
70
Some older 4G devices might not be 4G calling compatible. You can check your device on our device support page. Pick your device, go to Network, then check that 4G Calling (VoLTE UK & Abroad) is ticked.

If your device is compatible, all you need to do is make sure 4G Calling is switched on in your device settings.

If it’s not compatible, you’ll still be able to send and receive texts and use 4G data temporarily. But you won’t be able to make or receive calls using 4G.

When we switch off 3G, calls, texts, and data will only be available when using a 4G Calling – VoLTE device. If your device isn’t compatible, you’ll need to change to one that’s compatible with 4G Calling to continue using our network.

You don't need to do anything if you have a 4G data-only device, such as a tablet. You can continue using our 4G network as usual.


Smarty runs on Three's network, doesn't it? Because iPhone 5c doesn't support 4G Calling on Three's network then I'm afraid you won't be able to make/receive calls as per above.
So if I had another network providor I would would be able to use my iphone 5c?
 

macman4789

macrumors 6502
Jul 12, 2007
334
24
You probably would temporarily however I think all UK networks have announced they are planning to turn off older generation networks in the future so it may just be a matter of time before it is incompatible with all networks.
 

mrk123

macrumors 6502
Original poster
Dec 29, 2013
282
70
You probably would temporarily however I think all UK networks have announced they are planning to turn off older generation networks in the future so it may just be a matter of time before it is incompatible with all networks.
hmmm ok, can you suggest a future proof iphone, like a cheap model as it's just a burner phone.
 

macman4789

macrumors 6502
Jul 12, 2007
334
24
hmmm ok, can you suggest a future proof iphone, like a cheap model as it's just a burner phone.
I would say a second hand iPhone SE would probably do the trick. It depends how cheap you’re talking. I mean you could get an old XR for probably less than 100 somewhere which runs the latest iOS 18?
 
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