I'm a little confused at the repair process and was hoping that someone else in the UK has had their iPod replaced recently. Here is what has happened so far: 1) I filled in the form online and requested a repair (iPod Photo bought in Feb this year has stopped working) 2) DHL tried to deliver but I was out 3) Stayed in yesterday morning and DHL guy called to give me a box and said "All the instructions are inside" 4) I put the iPod in the box following the instructions and put the box into the plastic envelope provided. So now I still have the iPod and also have a shipping box and DHL express envelope. So are DHL going to come and pick it up? Do I need to call them? Can I take it to DHL myself so I don't need to stay in?