[UK] O2 data network gone down again?

Discussion in 'iPhone' started by thefunkymunky, Aug 5, 2009.

  1. thefunkymunky macrumors 65816

    Joined:
    Feb 24, 2005
    Location:
    London
    #1
    Anyone having data issues again? That's three times in as many weeks. :mad:
     
  2. raymanster macrumors 6502

    raymanster

    Joined:
    Feb 13, 2008
    Location:
    UK
    #2
    I can't browse the web and a colleague can't send picture messages.....:confused:
     
  3. cal6n macrumors 68000

    cal6n

    Joined:
    Jul 25, 2004
    Location:
    Gloucester, UK
    #4
    I had no outages that I noticed from the previous times, but this one's caught me...

    Bo11ocks!
     
  4. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #5
    There is a message when you call iPhone customer support to say there is an issue with GPRS access. Currently on the phone to billing to ask for a refund of the service. Probably will get sweet fa off them.
     
  5. jayenh macrumors 6502a

    Joined:
    Nov 13, 2008
    #6
    same here. this is the first outage to effect me. i'm in east yorkshire.
     
  6. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #7
    Same for me here in the Black Country.
     
  7. cap'njack macrumors member

    Joined:
    Apr 20, 2009
    #8
    It's out here in Gillingham, UK too.

    I'm sure O2's Twitter page is buzzing with people complaining :D
     
  8. t0mm macrumors regular

    Joined:
    Jun 22, 2009
    Location:
    Nottingham, UK
    #9
    Fine for me in Nottingham.

    I have had the last two outages
    + the cellular outage aswell.


    Not good at all..
     
  9. colmaclean macrumors 68000

    colmaclean

    Joined:
    Jan 6, 2004
    Location:
    Berlin
    #10
    Just like MobileMe, maybe they'll extend our contracts for another month or two as an apology...
     
  10. BNZ1 macrumors regular

    Joined:
    Nov 11, 2008
    Location:
    London
    #11
    Seriously, could Apple have picked a less reliable network in the UK? What a joke.
     
  11. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #12
    That would be nice ;)

    Knew today wasn't going to be good for the iPhone today. It didn't want to recognise my headphones earlier :(
     
  12. craig1410 macrumors 65816

    craig1410

    Joined:
    Mar 22, 2007
    Location:
    Scotland
    #13
    Okay for me here in Glasgow.

    Could this be related to the "Carrier Update" I installed last night after being alerted by iTunes that an update was available? My carrier version is now 4.4 as seen in the Settings, General, About screen. I believe this can update things like the APN for data connections.

    Hope you get it fixed soon,
    Craig.
     
  13. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #14
    Web returns (In Birmingham). Still Carrier 02 4.0. maybe that was it.
     
  14. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #15
    Just to let everyone know o2 are currently working on a fix!
     

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  15. cal6n macrumors 68000

    cal6n

    Joined:
    Jul 25, 2004
    Location:
    Gloucester, UK
    #16
    If the contract was with Apple, that would be a possibility. As it's with O2, there's no chance...
     
  16. BNZ1 macrumors regular

    Joined:
    Nov 11, 2008
    Location:
    London
    #17
    I am on an O2 Simplicity plan so I have no reason to stay with O2 (especially as I have 2 bars GPRS at my house and vodafone has full 3G!). I am planning on moving house shortly and as long as Vodafone or Orange has good reception I am now planning on changing. I have just emailed O2 again:

    Hi,

    Does O2 have any plan to explain why we have had 4 network outages in 3 weeks? Unless there is a plan to issue a £10 goodwill credit every month I am struggling to see a reason to stay with O2? Are them some major issues with the network that customers should know about?

    Regards,
     
  17. jayenh macrumors 6502a

    Joined:
    Nov 13, 2008
    #18
    mine seems to be back again for the moment. emails coming to my phone. full 3g signal (has been all day). web seems slow though.
     
  18. cal6n macrumors 68000

    cal6n

    Joined:
    Jul 25, 2004
    Location:
    Gloucester, UK
  19. dubhe macrumors 65816

    dubhe

    Joined:
    May 1, 2007
    Location:
    Norwich, UK
    #20
    I've not noticed any problems here in Norwich. But then this is Norfolk, we'll get them next week :D
     
  20. rcarranza macrumors member

    Joined:
    Feb 9, 2009
    Location:
    Edinburgh, Scotland
    #21
  21. jayenh macrumors 6502a

    Joined:
    Nov 13, 2008
    #22
    or for the uk market in general. they are getting all the exclusivity deals, like the pre, the samsung galaxy etc etc. they already have little reason to do anything about their issues, because they have people cornered... "come with us or no iphone/pre/galaxy etc", if it continues they'll be able to get away with even worse tariffs and prices, as well as even less reason to do anything about their coverage. i really hope apple change provider, or rather add another provider. we need competition.
     

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