UK - O2 Data Usage Survey

Discussion in 'iPhone' started by NightFox, Jun 12, 2010.

  1. NightFox macrumors 68020

    NightFox

    Joined:
    May 10, 2005
    Location:
    Shropshire, UK
    #1
    On one hand we've got O2 saying that only 3% of their customers will be affected by their new data capping at 500MB per month, but on the other hand there seem to be a LOT of people on here who reckon they regularly get through that much in just a few days.

    I thought it would be interesting to do a quick survey and maybe challenge what O2 are saying. So please post below with your average monthly data usage. One way of getting your phone's lifetime data usage is to go to Settings>General>Usage and look at 'Cellular Data Network'. Divide the 'Sent" figure by the number of months you've had your iPhone (this value is not cleared when you reset your phone or restore from a backup, only when you use the 'Reset Statistics' button).

    It would also be useful if you provided a general description of your 3G usage habits on an average day.

    I'll admit that these results will be slightly skewed as the tech-savvy people on here will probably use more than the average iPhone user, but it should still only be a small minority who use more than 3% if O2's statement is correct.
     
  2. JadedBen macrumors regular

    Joined:
    Aug 14, 2009
    Location:
    Essex, UK
    #2
    356mb in 22 months... i guess i'm not going to be affected, lol.

    Would be nice if O2 fixed their sms service though, as i'm constantly getting late and/or lost txt's from people! O2 says there must be a problem my end, but 4 phones & 3 sims later, it's still happening..
     
  3. nOw2 macrumors regular

    Joined:
    Sep 1, 2009
    #3
    O2 provide monthly usage data in the online bill. I use around 50MB a month, mostly due to business email.
    I find myself unconsciously trying to avoid using too much, despite 'unlimited' and using so little, incase I hit some random unpublished fair use policy.
     
  4. jacksam101 macrumors member

    Joined:
    Dec 27, 2006
    Location:
    Crewe (UK)
    #4
    2.2 gb in 22 months downloaded - that includes watching some sky mobile tv!
     
  5. nomad01 macrumors 68000

    nomad01

    Joined:
    Aug 1, 2005
    Location:
    Birmingham, England
    #5
    I went through my online billing yesterday right back to 2008 and I've never even reached 400 MB in a month.

    Was quite amazed by that as I use my phone a lot.
     
  6. SayCheese macrumors 6502a

    Joined:
    Jun 14, 2007
    Location:
    Thame, Oxfordshire, England
    #6
    I have just gone back through my mobile data usage on my online bills. In 15 months of bills I have never gone above 350Mb in a month. The average for me is about 200Mb.

    I am amazed really, I use my phone for internet and data a lot. I really thought that I would be averaging at least 1Gb a month.
    I guess websites are smaller than I thought they were?

    Looks like the data cap isn't going to affect me.

    I am however interested in seeing if the data cap means that we have to still pay extra for tethering though?
     
  7. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #7
    I've used 1.5GB in the last 12 months, an average of 129MB per month. The most I've used in a month so far is 145MB so I don't think I'd have a problem with the 500MB cap.

    I don't see how they can justify any extra charge when we'll have a set limit on our data usage.
     
  8. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #8
    Whingers who doubt O2's claims re their customers Network usage should remember that such claims are covered by the Trades Description Act and O2 must have evidence in support of such claims.

    Recently my iMac was down for nearly a month and I used my iPhone during this period - pretty heavy usage. I never managed to reach 500Mb.

    As has already been said, it's easy to find out one's data usage - either via O2 or by resetting "Usage" in iPhone's "settings" on a monthly basis.
     
  9. Peter Harrison macrumors 6502a

    Peter Harrison

    Joined:
    Dec 24, 2009
    Location:
    UK
    #9
    According to my iPhone, 2GB in the last 3 months. According to O2, about 500MB a week. And what do I do? Browse the net, check email, use a Twitter and Facebook client and once in a while I watch the odd Youtube video or download the odd app.

    I simply have to be unlimited or a higher cap. With an iPhone, I don't see how I'm supposed to stay under the 500MB a month cap.

    Oh, and please take note of the clever use of words by O2. They didn't say 97% of iPhone customers use less than 500MB a month. They said 97% of O2 customers. This includes my gran with her call-and-text-and-do-nothing-else phone she can barely use. I went to the O2 shop and the staff there agreed they probably meant all O2 customers. Do 97% of iPhone customers use less than 500MB? Not a chance. I know loads of people who use their iPhones often like I do and they don't just check mail and browse. I know people who stream videos and music non-stop.
     
  10. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #10
    If they do that, I personally see no objection to them paying a premium for such heavy usage! :)
     
  11. SneakerFreak macrumors member

    Joined:
    Sep 19, 2007
    #11
    I got very upset when i found out about the new cap but last night remembered that at home or work i use WiFi so only actually use data whilst on the move

    I suspect a lot of people are the same so may be surprised at how little data they use
     
  12. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #12
    Next time you see them, give them a good bollocking!

    I'm not here to defend O2 but people like these give the networks the excuse they need to introduce the data caps. :mad:
     
  13. scalest macrumors member

    Joined:
    Sep 18, 2006
    #13
    Looking at my O2 bills in the last 8 months I've used between 160 and 220Mb each month. Only twice have I gone over 200Mb.

    I'd call myself a heavy user but I have Wifi at home and work.

    I'm perfectly happy with the new O2 limits as long as they let me use my 500Mb however I want ie. not charging extra for tethering.

    I can't see any way they could justify charging you for a set amount of data and then trying to charger you extra for using it to tether.
     
  14. Jomni macrumors member

    Joined:
    May 15, 2009
    Location:
    Bristol
    #14
    I did similar, i went through my online bills (which took ages, O2 need to make the process easier) and looked at my data usage and I never went over more than around 400Mb so i'm not too fussed about capped data. I found that strange since i considered myself a heavy user, but clearly not. So i think i'll just stick with O2.
     
  15. RichardLynch macrumors member

    Joined:
    Jun 8, 2010
    #15
    Im on my o2 account online at the moment, where on earth can I find out my data usage? Its really confusing?!
     
  16. synagence macrumors 6502a

    Joined:
    Jul 23, 2008
    #16
    I've used 700Mb since January so i don't think i'm worrying.
    I have ubiquitous wifi it seems
     
  17. Jomni macrumors member

    Joined:
    May 15, 2009
    Location:
    Bristol
    #17
    If you select "My Bill" then click "what i've used" and select data. you'll need to do each month individually

    Sorry, select "UK Browse and Download"
     
  18. HJ76 macrumors member

    Joined:
    Sep 2, 2009
    #18
    I have averaged about 400MB pm over my last 6 bills (excluding foreign usage). I have a tiny Facebook addiction.
     
  19. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #19
    Log on, click My Bill then click on Previous Bills.

    Select the bill you want to check, then click What I've Used.

    Select usage type UK browse and download and you'll get that months usage in KB.
     
  20. tagy macrumors regular

    Joined:
    Feb 3, 2003
    Location:
    UK
    #20
    7 GB in the last 12 months. Waiting to see what other networks offer.
     
  21. JamesHP macrumors 6502

    Joined:
    Feb 6, 2010
    Location:
    Manchester, UK
    #21
    1.2gb last month, 670mb the month before, 424mb up to now this month with 9 days of this billing cycle left. I probably couldn't live with a 500mb cap which is why I'm shopping around.
     
  22. Phatzer macrumors regular

    Phatzer

    Joined:
    Nov 3, 2007
    #23
    Before you base your readings on what your iPhone usage view reads, I'd recommend you check online, looking at what you've used on past bills (recent charges for current month).

    My phone read about 200MB (combined) over about 6 months, however O2 suggest that up to now, I've use just under that figure (on average) every month.
     
  23. paulg1979 macrumors member

    Joined:
    Oct 29, 2006
  24. johnrs macrumors 6502a

    Joined:
    Jul 7, 2008
    Location:
    Nottingham - UK
    #25
    My first reaction to this was "WTF 500MB your having a laugh o2."

    I looked back over 10 months on my o2 data usage and the most I used in any single month was 212MB which surprised me to be honest.
     

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