UK Replacement iPhone 4 Warranty Clarification Please

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bobbytallant, Jul 27, 2011.

  1. bobbytallant macrumors 6502

    Joined:
    Apr 6, 2010
    #1
    Hello there

    I have just put a service request in with Apple to hopefully get my iPhone 4 replaced due to what seems to be the rather common home button sticking/being unresponsive issue. It has become really frustrating and I have read Apple replaces them quite willingly.

    I was just wondering if somebody could clarify that the replacement iPhone will have a 3 month warranty on it? The one I am hoping will be replaced has around a month left of its original 12 month warranty.

    If at all relevant I live in the UK and this is a UK service request. Also, please ignore the iPhone model that is in my sig, that is my 2nd iPhone lol. The one I want to replace is a black 16gb which is around 11 months old.

    I have read rather conflicting information about this - hoping someone can clarify the situation...
     
  2. iStudentUK macrumors 65816

    iStudentUK

    Joined:
    Mar 8, 2009
    Location:
    London
    #2
    Your warranty will be one year after original purchase OR 90 days after the repair/replacement. Whichever is LATER.

    See here
     
  3. bobbytallant thread starter macrumors 6502

    Joined:
    Apr 6, 2010
    #3
    Ah this is what I assumed was the case - thank you.

    That is quite satisfying actually - some peace of mind there with 3 months.
     
  4. iStudentUK macrumors 65816

    iStudentUK

    Joined:
    Mar 8, 2009
    Location:
    London
    #4
    Remember after 90 days you still have consumer laws to fall back on. The UK's are very good.
     
  5. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #5
    After dealing with other comapnies that insist on sending away handsets time after time to repair and bodge them up its really refreashing to have a company that supports its product by having a no quibble policy to resolve issues that fall under the non user related breakdowns, by supplying a mint refurb there and then in the shop.

    Awesome.
     
  6. bobbytallant thread starter macrumors 6502

    Joined:
    Apr 6, 2010
    #6
    Apple have just informed me that my iPhone has been replaced - hurray!

    They have documented on the email my replacement handset's serial number. I just had a look at it on https://selfsolve.apple.com/GetWarranty.do and the warranty expiration date is not there yet as the handset hasn't been activated yet.

    Dare I ask does this suggest I have new replacement which will have a 12 month warranty or will the replacement when I activate it, likely say 3 months (as is standard for refurbished replacements which I expect)?
     

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