UK UPS Access Point iphone return

[MyAppleWorld]

I have just dropped off my parcel at a rather shady access point - the guy did not give me a receipt and told me there was none - it's all electronic.

Is this normal????

 

[jamdex]

I got told that with my Beats when i sent those back and i felt the same. Everything worked out fine.

 

[maflynn]

I wouldn't have dropped off anything without getting a receipt.

 

[MyAppleWorld]

it's a bit dodgy, UPS seem to use the cheapest of cheap shops too

 

[Brookzy]

Yes it's normal. Sometimes they will give you a handwritten receipt. However for next time, write down the tracking number. A new tracking number is generated every time you refresh the Apple Store print return label page so you can't get the full tracking number at a later date.

However you can get approximate tracking by using the Returns Number (viewable in your account area on Apple.com) and using that to 'track by reference' on the UPS site. At least then you can see if the item is scanned and properly recorded as in UPS's possession.

 

[MyAppleWorld]

it seems so risky - not a good customer experience from apple at all

 

[jamdex]

it seems so risky - not a good customer experience from apple at all

I fed that back to them at the time.

Seems to work though.

 

[MyAppleWorld]

well i have tracked it online and thankfully it has registered as being dropped off.

so dodgy its unreal

 

[vito]

Yep, its normal - UPS collected a IP7 yesterday and didn't provide a receipt. Thought it was well dodgy!