UK UPS Access Point iphone return

Discussion in 'iPhone' started by MyAppleWorld, Oct 5, 2016.

  1. MyAppleWorld macrumors 6502

    MyAppleWorld

    Joined:
    Nov 1, 2005
    Location:
    Birmingham, UK
    #1
    I have just dropped off my parcel at a rather shady access point - the guy did not give me a receipt and told me there was none - it's all electronic.

    Is this normal????
     
  2. jamdex macrumors member

    Joined:
    Jul 8, 2012
    Location:
    Manchester UK
    #2
    I got told that with my Beats when i sent those back and i felt the same. Everything worked out fine.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    I wouldn't have dropped off anything without getting a receipt.
     
  4. MyAppleWorld thread starter macrumors 6502

    MyAppleWorld

    Joined:
    Nov 1, 2005
    Location:
    Birmingham, UK
    #4
    it's a bit dodgy, UPS seem to use the cheapest of cheap shops too
     
  5. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #5
    Yes it's normal. Sometimes they will give you a handwritten receipt. However for next time, write down the tracking number. A new tracking number is generated every time you refresh the Apple Store print return label page so you can't get the full tracking number at a later date.

    However you can get approximate tracking by using the Returns Number (viewable in your account area on Apple.com) and using that to 'track by reference' on the UPS site. At least then you can see if the item is scanned and properly recorded as in UPS's possession. :)
     
  6. MyAppleWorld thread starter macrumors 6502

    MyAppleWorld

    Joined:
    Nov 1, 2005
    Location:
    Birmingham, UK
    #6
    it seems so risky - not a good customer experience from apple at all
     
  7. jamdex macrumors member

    Joined:
    Jul 8, 2012
    Location:
    Manchester UK
    #7
    I fed that back to them at the time.

    Seems to work though.
     
  8. MyAppleWorld thread starter macrumors 6502

    MyAppleWorld

    Joined:
    Nov 1, 2005
    Location:
    Birmingham, UK
    #8
    well i have tracked it online and thankfully it has registered as being dropped off.

    so dodgy its unreal
     
  9. vito macrumors 6502a

    Joined:
    Apr 4, 2006
    Location:
    Manchester, UK
    #9
    Yep, its normal - UPS collected a IP7 yesterday and didn't provide a receipt. Thought it was well dodgy!
     

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