Sis has a Ipad Pro EE which was bought on ebay last year. Now the problem is recently the screen has developed some issues, namely marks underneath. I know she looks after he equipment thoroughly and especially her Ipad Pro which is her grail of technology she owns. However, as she's not the original owner and was bought used, she can't get help by EE and checking the warranty it states this? Can anyone help or has any experience with this message?.