UK - Your Apple TV is not authorised to play this content

Discussion in 'Apple TV and Home Theater' started by Snapperjw, Mar 3, 2008.

  1. Snapperjw macrumors regular

    Joined:
    Oct 8, 2007
    #1
    Hello Everyone,

    I know there are a few posts about this but I can't find a definate answer.

    1. I am in the UK - using U.S gifts cards
    2. Have Apple TV setup with my U.S account
    3. Can by music, music videos, TV shows all OK
    4. When I try to rent a movie I always get an error message

    "Apple TV is not authorised to play this content" I can rent movies on my pc via itunes and that works but not from Apple TV.

    Any ideas? What have I missed?

    Thanks, Snapper!
     
  2. gazfocus macrumors 68000

    gazfocus

    Joined:
    Jan 3, 2008
    Location:
    Liverpool, UK
    #2
    This seems to be a hardware fault. One member reported that he returned his AppleTV, got a replacement, and the replacement worked fine. I haven't yet tried to return mine but will be doing so shortly.
     
  3. netdog macrumors 603

    netdog

    Joined:
    Feb 6, 2006
    Location:
    London
  4. mr echo macrumors newbie

    Joined:
    Jan 7, 2008
    #4
    Yeah mine works fine to and i live in the Uk . Downloaded the brave one yesterday went to play it and said not authorised but we had turned off the wifi by mistake seems like it has to be connected to wifi the first time u play a rented movie, now it will play with wifi network turned off.:apple:
     
  5. Snapperjw thread starter macrumors regular

    Joined:
    Oct 8, 2007
    #5
    have you registered?

    have you registered your apple tv via iTunes?

    I skipped this part and was wondering if I needed to do this?
    Can't believe that this rental piece does not work
     
  6. dundonald macrumors member

    Joined:
    Feb 25, 2007
    Location:
    doon the walk
    #6
    "have you registered your apple tv via iTunes?

    I skipped this part and was wondering if I needed to do this?
    Can't believe that this rental piece does not work"

    I'm not sure if you have to, but in my case I registered it to my fictional address. Although mine's from ebay and I'm not too worried about warranty etc. YMMV.

    Anyway, it all works well for me. Loving the airtunes part.
     
  7. cdownton macrumors member

    Joined:
    Jan 18, 2008
    #7
    Try again

    Something similar happened to me yesterday when I bought a tv show.

    I just tried again and then it worked.
     
  8. mcvaughan macrumors 6502a

    Joined:
    Aug 9, 2007
    Location:
    Houston, TX
    #8
    I just had the same error message last night, trying to play two different movies. The rentals had 16 days left but refused to play. I was forced to buy one of them over again, and also sent a message to Apple support.
     

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