On what is arguably the biggest day you could imagine for this carrier. They close their call centre at 7pm, the normal time.. Their social media team hung up their mice at 5:04pm.. And the driver, delivering my son's Apple Watch, decided to clock off, at least 30 minutes before my delivery window was due to end.. How do I know this? Well, not from their crappy website! It still says it's due for delivery but that "they are running late" Yet the Parcel app tells me that the watch was scanned back into the warehouse at 20:17:37.. 32 minutes after my deivery window closed.. Where I live to that depot is a 49 mile journey, the driver would have had to drive at a constant 98MPH to get there in 30 minutes, and 2 minutes after that my package was the first one off...! Yeah, right.. Google maps says 53 minutes door to door at this time of night with no traffic.. There's probably half the traffic there was 2 hours ago.. So clearly he gave up early and went home.. Their website, nearly 2.5 hours after the window closed.. Still says it's just running late.. Apple didn't really do themselves any favours choosing these people? Why not pick DPD? Price? Anyone else let down today with the promise of a delivery and nothing doing? Sorry for the rant.. I should have called them earlier but for some reason I was optimistic that it would arrive.. But in fairness, you can't blame the driver... The van left at 6:50am so god knows how knackered he was at 7pm when he most likely decided to head home..