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Razzz

macrumors member
Original poster
i have installed a battery health app, it says I'm 98% full, not charging ( is plugged in ) BUT one of my battery cells is 0%

😕 im confused, does this mean that one of my batteries is broken??

please help. thanks
 
What app is it? What does System Profiler show as your battery condition?

its called battery inspector, system profiler??? the system information power tab? it says normal but idk the app was showing 3 full cells a week or 2 ago....
 
What model battery does System Profiler show?

Battery Information:

Model Information:
Serial Number: D86123703...
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 1
Cell Revision: 173
Charge Information:
Charge Remaining (mAh): 4400
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 4480
Health Information:
Cycle Count: 76
Condition: Normal
Battery Installed: Yes
Amperage (mA): -364
Voltage (mV): 8322
 
Battery Information:
Your battery is fine. I would disregard the Battery Inspector report on cells. I can't find detailed stats on that battery model, but I believe it has 12 cells, not 3. If that's the case, the cell report in BI is bogus, anyway.
 
The app is wrong, delete it as it is only giving you misleading information, you really dont need to worry too much at all about the battery in a newer Mac
 
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