Un-borking Office 2008 SP1

Discussion in 'Mac Apps and Mac App Store' started by tfr, May 13, 2008.

  1. tfr macrumors newbie

    Sep 23, 2003
    Has anyone figured out a solution to the "straight to Auto Updater" problem after installing Office 2008 SP1, as described here?
  2. slicedbread macrumors regular

    Nov 5, 2006
    If you are getting the Customer Experience dialog when you launch an Office app after SP1.

    Try deleting:
    ~/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 Settings.plist
    /Applications/Microsoft Office 2008/Office/OfficePID.plist

    Launch the app again, it will ask your name and key, it will be fixed after this.

    It fixed it for me, I was getting this problem too.

    from: http://www.neowin.net/forum/index.php?showtopic=636705&st=30&p=589397984&#entry589397984
  3. Stridder44 macrumors 68040


    Mar 24, 2003
    Cool thanks. I was having this problem as well, but this fixed it.
  4. chris y. macrumors regular

    Feb 27, 2006
    los angeles, ca
    Just installed SP1 and I was having the same issue. Thanks for saving me a really big headache.
  5. Schtibbie macrumors 6502

    Jan 13, 2007
    I didn't have any problem (sorry folks) but I do have a question about what it did. When it says it is installing 500 megs of stuff, does that mean you'll now be 500 megs shorter on space, or are some of those 500 megs *replacement* files, where the old ones get overwritten? I've always been curious about software/OS updates in this regard.

    And no, i didn't check before and after disk space. Forgot. :-(

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