Unable to access my order.

Discussion in 'iPhone' started by Benenstein, Sep 12, 2014.

  1. Benenstein macrumors regular

    Joined:
    Jan 5, 2011
    Location:
    Illinois
    #1
    Apple's website has been so buggy since I preordered earlier. At this point, when I go to check on my order status, I either get an error message or a message that tells me to try again later. Is anybody else having this issue?
     
  2. horsebattery macrumors 6502

    Joined:
    Sep 24, 2013
    #2
    Seems to be a swing or a miss. When I see the error, I go back, sign in again, and sometimes the order shows up properly.
     
  3. Benenstein thread starter macrumors regular

    Joined:
    Jan 5, 2011
    Location:
    Illinois
    #3
    I can't even call Apple support to check it because they are experiencing extremely high call volume, and the automation tells me to call back later then hangs up. So annoying.
     
  4. TechnicallyTee macrumors 65816

    TechnicallyTee

    Joined:
    May 14, 2013
    Location:
    Atlanta
    #4
    Lol...please just give it some time! People want miracles to happen overnight. Everything and anything dealing with the pre-order of the ipHone is slammed right now and things im sure will be worked out soon...we go through the same thing every year....
     
  5. horsebattery macrumors 6502

    Joined:
    Sep 24, 2013
    #5
    Unless you need to modify your order (cancel, change address, etc.), I'd say just wait a bit. I don't recall this occurring last year, and it may be annoying, but give it some time and don't stress too much over it.
     
  6. OneMike macrumors 603

    OneMike

    Joined:
    Oct 19, 2005
    #6
    just give it some time. I had the same issue. Got my order conf email within moments of placing the order. not worrying about it, haven't even tried again.
     
  7. ctbaz macrumors member

    Joined:
    Aug 20, 2014
    #7
    Use the store app. That will show you your orders.
     
  8. Bobby Corwen macrumors 68030

    Joined:
    Jul 16, 2010
    #8
    Good.

    Maybe when they refresh we will have better ship times?????
     
  9. FrankySavvy macrumors 65816

    Joined:
    Mar 4, 2010
    Location:
    Long Island, NY
    #9
    It says "Orders are not available at this time" on the ios app now
     
  10. kupkakez macrumors 68000

    kupkakez

    Joined:
    Apr 4, 2011
    #10
    I just checked on my work PC and it's showing the status. IF I try accessing it through the order number it errors out. Just go to your Apple account and check recent orders.
     
  11. sjperformance macrumors 6502

    sjperformance

    Joined:
    Oct 7, 2013
    Location:
    Miami 305
    #11
    hang in there. give it a couple of days (the weekend) everything will come to norm till next Fridays release at stores. :)
     
  12. PMehta macrumors regular

    Joined:
    Oct 30, 2012
    #12
    Tried both my Apple ID and the confirmation email but nothing shows up! Just going to wait it out and try again tomorrow!
     

Share This Page