Unable to call certain contacts

[Marty80]

Hey Guys

Has anyone experienced this issue, where you cannot dial out a certain individual in your contact list.

I have owned 5 iphones before my 12 pro max and never had an issue with my contacts. However if I try to dial home I get music and it does not dial out, or if I try another number it says it’s not available.

Other contacts work, the only way I can resolve this issue is by resetting my network settings. But it is a temporary fix and keeps re - occurring, it is also very annoying. Is there any way to resolve this issue before i retire my phone next year.

It would be a real dent when I come to trade it in or sell it.

 

[eyoungren]

What happens if you remove these contacts and then add them back?

 

[Marty80]

What happens if you remove these contacts and then add them back?

I never tried that, I might give it a whirl.

 

[Fat_Guy]

If you have two lines on one phone set those contacts to “primary” and not “secondary”.

 

[Marty80]

What happens if you remove these contacts and then add them back?

I deleted the contact from my list and tried calling the number again and it worked. I however now believe the issue has been resolved, by adding the area code to the number.