Unable to change Apple ID email

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by WichinGT, May 26, 2017.

  1. WichinGT macrumors newbie


    May 26, 2017
    Costa Rica
    I'm trying to change my Apple ID from my work email address to my personal email address (Gmail). I used to have my Gmail address listed as a "CONTACTABLE AT:" address in my Apple ID profile, but that is no longer the case. Now, when I try to switch my Apple ID to my Gmail address, I get an error message saying "Your new Apple ID cannot be the same as your notification email address. Choose a different email address." I've found some people have ended up creating a new email account only to use it as their new Apple ID, to work around this bug... but I really don't need another email account! Help, please...
  2. esf215 macrumors member

    Aug 9, 2013
    i found this in another forum. i think they delete that email than changed it

    "What I hadn't realised is that I have to click "Edit", in the Security section, in order to see the "Notification Email". With your prompting I eventually found it and all is now well"

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