Perhaps a little more information is in order before people can make suggestions.have a brand new imac 27" ,cannot connect my scanner EPSON PERFECTION 3200 PHOTO.
Update software showing empty screen i.e., not recognizing hardware.
Any help appreciated
This scanner dates from before Apple switched to Intel processors, and long before Apple dropped support in OS X 10.6 and up for PowerPC applications.cable is directly connected to iMac but not showing when asking for software update.
Is it possible that Apple has no driver for this scanner
Have tried to install scanner but
getting message:"you cant open the application Epson scan installer because power pc applications are no longer supported
ok thanks for trying to helpThis scanner dates from before Apple switched to Intel processors, and long before Apple dropped support in OS X 10.6 and up for PowerPC applications.
Your 27" iMac has an intel processor, and as you say it is "brand new" it is probably running OS X 10.8, which can not run the old software.
Your best bet is to go to Epson's site, and download the latest software they have, or find out what they may suggest.