Unable to connect to exchange server

Discussion in 'iPad Tips, Help and Troubleshooting' started by Br0wnP4nd4, Nov 3, 2013.

  1. Br0wnP4nd4 macrumors newbie

    Jul 9, 2013
    Hey everyone. Just updated my ipad 2 to an ipad air. I'm extremely happy with it except I can't connect it to my gmail through exchange. All the information and settings are exactly the same as my ipad 2, but it still is not working. I still have my ipad 2 also and it's working fine connecting to exchange. Any suggestions
  2. dotme macrumors 6502a

    Oct 18, 2011
    Doesn't sound like good news...

  3. Nickash28 macrumors member

    Jun 13, 2010
  4. Nickash28 macrumors member

    Jun 13, 2010

    @Br0wnP4nd4 Hey,

    I'm sure you got this email and disregarded it as I did because it looks completely insignificant and completely unofficial at first glance ;) But it holds the key! It's not syncing because you've paired your Exchange account with too many phones/ipads. Follow the instructions, delete one of the pairings and you'll be all set! Shoot me a note if you need some help. update under options @ webmail.yourcompany.com


    "You have 10 phone partnerships out of the maximum allowed 10 partnerships. After you reach the maximum, you can't create additional partnerships until you delete existing ones from your account. To do so, sign in to Outlook Web App, click Options > Phone > Mobile Phones, and delete any unused partnerships."

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