iPhone Unable to do an icloud back up on IOS 9


macrumors newbie
Original poster
Jun 22, 2011
Since updating to IOS 9 I have not been able to do an icloud backup on my iphone 6 and 6S , is

anyone facing the same issue or is it just me ? Has anyone got a solution for this ?


macrumors 68040
Feb 7, 2011
Me neither, tried deleting old backups and no dice. It either starts and goes on but doesn't finish or doesn't even start. I pretty much have given up and just do my iTunes backups.

Yuck Mouth

macrumors member
Oct 17, 2007
I was going to post about this. I have 3 devices a ipod touch,iPad and a iPhone. The ipod seems to be effected the least and the iPhone 6s+ the most.

The devices are supposed to back up while charging. When I look in icloud from another device I can see that the back up hasn't been performed.

When they don't back up automatically when plugged in the way I get my devices to back up is to unplug them then plug them back in then they seem to back up.


macrumors 6502
Oct 27, 2007
You have to go into iCloud control panel on a Mac or PC, click Manage in the bottom-right, then go to Backups on the left side of that window, select the existing backup(s), then delete. Then delete the backup from your iPhone, turn off iCloud backup, then turn it back on. It should work now.

Let me guess, you were/are on one or more of the beta?