Recently, my wife and I have noticed that we have the same "end call" issue on our iPhones (She has iPhone 5 16GB T-Mobile and I have iPhone 5S 32GB Verizon - both have latest iOS updates).
Basically, when we want to end a call, the red button where you suppose to press on it is not responding. This is very sporadic and sometimes we have days/weeks without this issue. when this happens we basically have to wait for the other party to hang up as we can't do it from our end and by then the screen is usually off already.
As far as I can tell, the screen is working and things appear to be functioning normally when using our phones day to day. Is there anything we can do to further troubleshoot this issue? BTW - my wife's phone was recently wiped out and things were setup from scratch (no iCloud restore/backup) and that didn't help out.
I appreciate any help
Basically, when we want to end a call, the red button where you suppose to press on it is not responding. This is very sporadic and sometimes we have days/weeks without this issue. when this happens we basically have to wait for the other party to hang up as we can't do it from our end and by then the screen is usually off already.
As far as I can tell, the screen is working and things appear to be functioning normally when using our phones day to day. Is there anything we can do to further troubleshoot this issue? BTW - my wife's phone was recently wiped out and things were setup from scratch (no iCloud restore/backup) and that didn't help out.
I appreciate any help