Unable to get movies on iPhone 6 Plus

Discussion in 'iPhone Tips, Help and Troubleshooting' started by imac abuser, Oct 19, 2014.

  1. imac abuser macrumors 6502a

    imac abuser

    Joined:
    Mar 1, 2004
    #1
    I'm having issues getting movies to play on my iPhone 6 Plus with iTunes 12.0.1.26 and Mac OS X 10 Yosemite 10.10.

    When I sync my phone in iTunes and check the movies I want they appear to load just fine. But when I go to watch them on my phone some movie art is missing and they only want to stream from the cloud or they are missing all together. Any one else having these problems or have a solution?

    I've tried removing all movies and adding different ones doesn't seem to help. Also it only seems to like movies that I have bought via iTunes and not ones I've loaded into iTunes myself.
     
  2. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #2
    are the movies formatted correctly?
     
  3. imac abuser thread starter macrumors 6502a

    imac abuser

    Joined:
    Mar 1, 2004
    #3
    Yes, they are movies I've used on all my past iphones, ipads, and ipods. Is there a new format for the PLus that you know of?
     
  4. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #4
    I don't own a plus but no the formating has not changed for the 6 I still use my old MP4s with no issues and none of them were purchased from the itunes store
     
  5. imac abuser thread starter macrumors 6502a

    imac abuser

    Joined:
    Mar 1, 2004
    #5
    Yeah it's so weird. I wonder if it's an iTunes bug or something.
     
  6. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #6
    are you on iTunes 12? I have not tried to sync a movie since updaing
     
  7. imac abuser thread starter macrumors 6502a

    imac abuser

    Joined:
    Mar 1, 2004
  8. mcvite macrumors member

    mcvite

    Joined:
    Apr 12, 2011
    Location:
    basingstoke,uk
    #8
    Mine is playing recorded or downloaded movies on my iphone 6 plus.
     
  9. imac abuser thread starter macrumors 6502a

    imac abuser

    Joined:
    Mar 1, 2004
  10. mcvite macrumors member

    mcvite

    Joined:
    Apr 12, 2011
    Location:
    basingstoke,uk
    #10
    Yes that i didn't or haven't brought from iTunes.
     
  11. imac abuser thread starter macrumors 6502a

    imac abuser

    Joined:
    Mar 1, 2004
    #11
    I got it to work finally I re-synced it it took a long time. My only problem is now I'm showing 28gb of "other" data I'm wondering if I'm going to have to reformat my phone or if that's the category that music videos go under?
     

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