Unable to install Nvidia Web Driver

OS-SEX

macrumors member
Original poster
Jan 12, 2012
84
53
Trying to update the Nvidia web driver on my 2010 Mac Pro. The pkg. file opens and begins to install but ends with "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." I've already tried repairing permissions and even creating a new administrator account but it doesn't make any difference. This is really frustrating as I'm stuck using the old OS X driver now. Any suggestions would be greatly appreciated.
 

KALLT

macrumors 603
Sep 23, 2008
5,116
3,167
Where did you get the driver from (perhaps post a URL), which OS version, anything shown in Console?
 

OS-SEX

macrumors member
Original poster
Jan 12, 2012
84
53
The link is from Nvidia. I'm on current OS 10.11.6 I'm not too familiar with the Console but I did just find something interesting there.

9/5/16 4:18:35.000 PM kernel[0]: Sandbox: installd(350) System Policy: deny(1) file-write-unlink /System/Library/Extensions/GeForceAIRPluginWeb.bundle/Contents/Resources/metal_runtimeWeb.300.metallib
9/5/16 4:18:35.000 PM kernel[0]: Sandbox: installd(350) System Policy: deny(1) file-write-unlink /System/Library/Extensions/GeForceAIRPluginWeb.bundle/Contents/Resources/metal_runtimeWeb.350.bc
9/5/16 4:18:35.000 PM kernel[0]: Sandbox: installd(350) System Policy: deny(1) file-write-unlink /System/Library/Extensions/GeForceAIRPluginWeb.bundle/Contents/Resources/metal_runtimeWeb.350.metallib
9/5/16 4:18:35.000 PM kernel[0]: Sandbox: installd(350) System Policy: deny(1) file-write-unlink /System/Library/Extensions/GeForceAIRPluginWeb.bundle/Contents/Resources/metal_runtimeWeb.500.bc
9/5/16 4:18:35.000 PM kernel[0]: Sandbox: installd(350) System Policy: deny(1) file-write-unlink /System/Library/Extensions/GeForceAIRPluginWeb.bundle/Contents/Resources/metal_runtimeWeb.500.metallib


It goes on and on like that. Deny, is that a permissions issue?
 

JohnDS

macrumors 65816
Oct 25, 2015
1,183
248
What OS are you using? Can you post the link to the page with the driver as Kallt previously suggested?
 

KALLT

macrumors 603
Sep 23, 2008
5,116
3,167
Older drivers can fail when they do not adhere to Apple’s System Integrity Protection security policy. OS X El Capitan restricts write access in /System/Library/Extensions.
 

OS-SEX

macrumors member
Original poster
Jan 12, 2012
84
53
Others have been able to update to the latest driver. I still need help.
 

nlistgarten

macrumors member
Feb 19, 2016
42
5
San Mateo, California
Others have been able to update to the latest driver. I still need help.
You're not alone! I have the same problem! I get the error both in OS X 10.11.6 and macOS 10.12! I get the error both with the MacVidCards driver and the driver downloaded directly from Nvidia's website AND the driver downloaded from the driver preferences pane. Anyone have any breakthroughs? (See my post here: https://forums.macrumors.com/threads/error-installing-nvidia-driver-for-mac-pro.2003228/)

@OS-SEX : Do you have a flashed graphics card or not? What card do you have?

Also, I contacted Nvidia support and they're working on it.
 

nlistgarten

macrumors member
Feb 19, 2016
42
5
San Mateo, California
Trying to update the Nvidia web driver on my 2010 Mac Pro. The pkg. file opens and begins to install but ends with "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." I've already tried repairing permissions and even creating a new administrator account but it doesn't make any difference. This is really frustrating as I'm stuck using the old OS X driver now. Any suggestions would be greatly appreciated.

ANSWER: The problem is System Integrity Protection (SIP).

I managed to disable System Integrity Protection (SIP) and install the driver. However, because I couldn't see the screen I had a bit of trouble. I booted the Mac Pro into target disk mode, then took an Apple laptop and used a FireWire -> thunderbolt cable to connect the two. I booted the laptop holding down the alt key. I selected the Mac Pro's recovery partition and booted into that. I disabled SIP in there. However because SIP is hardware specific, I had to change the laptop's startup disk to the one from the Mac Pro. I let it reboot, then installed the driver and shut off both computers. I booted both the laptop and Mac Pro up. The Mac Pro had installed the driver and still had SIP enabled. The laptop rebooted from its internal SSD.
I hope this helps you!
 
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