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STOCK411

macrumors 6502
Original poster
Oct 15, 2007
474
1,501
Has anyone else had issues logging into the citizens one loan website? I keep getting this message:
ERROR!
The site you are trying to access is currently unavailable.
We're sorry for any inconvenience this may cause.
Please try again later.
 

akash.nu

macrumors G4
May 26, 2016
10,768
16,721
As Citizen One is the company that finances Apple’s update program, it is directly related to the iPhone.

Erm, no it’s not! A bank has such financial ties with hundreds of businesses. That’s not related to their website not working.
 
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Mlrollin91

macrumors G5
Nov 20, 2008
14,085
10,068
Erm, no it’s not! A bank has such financial ties with hundreds of businesses. That’s not related to their website not working.
Actually, there is a dedicated website for iPhone upgrade program. You cannot access your loans via the Citizens One normal website. You must use the URL provided from Citizens One or on your Apple receipt.
 

akash.nu

macrumors G4
May 26, 2016
10,768
16,721
Actually, there is a dedicated website for iPhone upgrade program. You cannot access your loans via the Citizens One normal website. You must use the URL provided from Citizens One or on your Apple receipt.

Still a site being down is not related to the device itself.
 

Lobwedgephil

Contributor
Apr 7, 2012
5,545
4,450
To answer your question OP, the site is working fine for me this morning, I am able to login to my account.
 

MacDawg

Moderator emeritus
Mar 20, 2004
19,824
4,518
"Between the Hedges"
Working for me as well

OP, is this the first time you have tried to log into the site?
As stated above, perhaps you are trying to access the wrong URL
 

STOCK411

macrumors 6502
Original poster
Oct 15, 2007
474
1,501
To answer your question OP, the site is working fine for me this morning, I am able to login to my account.

Working for me as well

OP, is this the first time you have tried to log into the site?
As stated above, perhaps you are trying to access the wrong URL


It finally started working this morning.

Was working Saturday and down all day Sunday for me. I had no issues accessing the site last for most of this year/and last.
 

indychris

macrumors 6502a
Apr 19, 2010
642
1,255
Fort Wayne, IN
Erm, no it’s not! A bank has such financial ties with hundreds of businesses. That’s not related to their website not working.
emoji849.png

Your eye-rolling superiority is duly noted.
mathews_cry_laughing.gif


Nonetheless, we have someone who purchased an iPhone asking others who purchased iPhones if they are having trouble accessing their loan portal. That’s an iphone issue.
Still a site being down is not related to the device itself.

Well, seeing that there’s no specific “iPhone: Payment and loan access issues” sub forum, sometimes one just has to put topics someplace where it doesn’t seem to be a precise fit. This seems as good as anyplace, IMO. I probably would have done the same.
 
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