Unable to purchase from iTunes

[ScotRobson]

Hi

Im not sure if this should be under iTunes or iPhone although I think the problem is probably caused by my phone so i will start here.

I've recently had a common problem of being unable to update my iPhone apps and yesterday the app store on my phone would not connect at all. I just got a message unable to connect please connect to the iTunes store.

This morning I decided to delete all my apps and start again. I have deleted them all off my phone and from iTunes.

My problem now is that iTunes will not allow me to download any apps at all. I have even tried to purchase a song (without my phone connected) and I get a message - Could not add an item to your cart. The network connection timed out.

When I try to download an app on itunes I get the same message. Also my iPhone will still not connect to the app store.

Any ideas?

Scot

 

[deimos256]

try signing out and back in on your computer itunes, you might want to try and de-authorize and then re-authorize yourself as well

 

[ScotRobson]

try signing out and back in on your computer itunes, you might want to try and de-authorize and then re-authorize yourself as well

I tried to de-authorise myself but it said my details were incorrect I presumed it would be my iTunes store username and password but that didnt work.

 

[ScotRobson]

try signing out and back in on your computer

Thank you, that worked. Strange because my dad just called and was having the same problem trying to buy an album.