iPhone 11 Unable to Re-Add My eSIM to my iPhone 11

[symphony]

So I got my new iPhone 11, added my eSIM to my phone, which worked and functioned correctly, however I had to restore the device in order to transfer the data from my old iPhone.

Now the eSIM is missing, and I can’t re-add it.

I get an error saying that the cellular plan can not be added, and that the QR code doesn’t work anymore.

I’m with Bell btw, and they were no help on chat. I went through 6 people who were clueless about eSIM. I’m unable to take my phone to Bell, can someone help me with this?

 

[Ron21]

Try adding it manually instead, without the QR code.

What are eSIM and Dual SIM from Bell Mobility? How do I use them?

Learn more about Dual SIM and eSIM from Bell Mobility and how to use them.

support.bell.ca

I did the same on T-Mobile here in the states and that worked for me.

 

[symphony]

Try adding it manually instead, without the QR code.

What are eSIM and Dual SIM from Bell Mobility? How do I use them?

Learn more about Dual SIM and eSIM from Bell Mobility and how to use them.

support.bell.ca

I did the same on T-Mobile here in the states and that worked for me.

It didn’t work for me unfortunately

 

[ZipZap]

you need a new esim QR code

 

[symphony]

you need a new esim QR code

My carrier only has one QR code.

 

[Banglazed]

They may need to re-assign your device to a SIM using IMEI and re-assign it back to eSIM.

 

[internetrando]

Those eSIMs are only good for one use, typically. You need to get a new eSIM issued with a new QR code.