Unable to renew unlimited 3G plan

Discussion in 'iPad' started by DougY, Jul 1, 2010.

  1. DougY macrumors 6502

    Joined:
    Dec 2, 2009
    #1
    Last night I was unable to access the Internet
    On my 3G iPad. Went to my
    Account and saw that my account
    had ceased to exist as of midnight,
    June 30th. No reason, and the unlimited option is
    not available to me now, so I signed up
    for the 2 gb/month plan. What happened? Also,
    how much time would you think I have to spend
    on line to use 2gig?
     
  2. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #2
    You'll need to call AT&T to have them manually put the unlimited option back on.
     
  3. N4CQD macrumors member

    Joined:
    Jun 27, 2010
    #3
    Just a follow up. I called AT&T, no help, but they suggested calling Apple. The local Apple Store where I purchased my iPad the day it was released, couldnt do anything for me, however they connected me to Apple Corporate. Finally I spoke to someone who knew what they were doing. They agreed that I should still have Unlimited as per my initial contract, and made the necessary changes to my account, and I am back on the Unlimited 3G Plan. I appreciate the service I received.
     
  4. Capt T macrumors 6502a

    Joined:
    Mar 20, 2010
    #4
    Apple or AT&T reinstated it? I thought only AT&T could do that since it is their service they are providing.
     
  5. Battlestar macrumors 6502

    Joined:
    May 9, 2010
    Location:
    Boston
    #5
    Why would Apple reinstate the 3G plan when it was AT&T that removed it? Very percular.
     
  6. FlashHead macrumors regular

    Joined:
    Feb 22, 2010
    #6
    I had sort of a similar problem. I was out of the country, and my bank, unbeknownst to me, had put security hold on my account due to the possibility of theft or fraud.

    I called AT&T, it took about 45 minutes, but they resolved the issue and I'm back on my unlimited plan.
     
  7. Jaro65 macrumors 68040

    Jaro65

    Joined:
    Mar 27, 2009
    Location:
    Seattle, WA
    #7
    Very percular indeed!
     

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