Unable to Restore. Have multiple problems.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Josh7047, Jan 5, 2015.

  1. Josh7047 macrumors newbie

    Joined:
    Jul 20, 2014
    #1
    i have researched this and havent found any luck yet.

    iPhone 5s ios 8.1.2

    When i try to restore normally , it gets stuck on waiting for iPhone

    When i restore via DFU, i get error 21.

    When i restore in recovery mode it gets stuck preparing for restore.

    My hosts file has nothing apple related in it. i reset it a few days ago.

    When i run diagnostics, it says "No iPhone ipod or ipad found."

    gs.apple.com brings me to a page that says "This page is just a place holder" it has three links, one to apple, one to apache web server and one to tech probs.

    For weeks now i have been unable to restore. It works on my brothers computer, but that is really a hassle and i want to get my music from this computer.

    Any help guys?
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    Try doing a DFU restore on a different computer.
     
  3. Josh7047 thread starter macrumors newbie

    Joined:
    Jul 20, 2014
    #3
    i can restore on another computer but that isnt the problem. i want to be able to sync my music and use my computer.
     
  4. Cmd-Z macrumors 6502

    Cmd-Z

    Joined:
    Nov 14, 2014
    Location:
    Coyote, CA
    #4
    If you can restore from a different computer, what prevents you from syncing from the computer you normally use? You might get a warning that any content from the other computer will be erased, but that shouldn't matter and won't require you to restore again.
     
  5. Josh7047 thread starter macrumors newbie

    Joined:
    Jul 20, 2014
    #5
    Thats the problem. i restore and then when i plug it into my computer it says it is corrupt and wants me to restore.
     
  6. Cmd-Z macrumors 6502

    Cmd-Z

    Joined:
    Nov 14, 2014
    Location:
    Coyote, CA
    #6
    Sounds like something else is wrong, perhaps with your iTunes installation. Try removing iTunes (and the "Apple Mobile Device Support" program) then reinstall iTunes (which also puts AMDS back on your computer). Then try again, and just for kicks try additional tweaks before restoring again:

    • Re-boot your modem and/or router
    • Temporarily disable all firewalls
    • Temporarily disable anti-virus SW
     
  7. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #7
    Sounds like somethings wrong with your PC.
     

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