Unable to save screenshots

hajime

macrumors 603
Original poster
Jul 23, 2007
5,938
818
Hi, I used Command+Shift+3 and Command+Shift+4 to take a screenshot. However each time I do that, the file immediately disappeared from the desktop. Same issue even I changed the default from desktop to another folder. I tried 3rd party app. Same thing. Anybody knows how to fix this problem?
 

hajime

macrumors 603
Original poster
Jul 23, 2007
5,938
818
Where is it? I thought Command + uses the built in screenshot app.
 

doctor-don

macrumors 68000
Dec 26, 2008
1,573
315
Georgia USA
When you open Preferences > Keyboard > Shortcuts > Screenshots, do you see Command+Shift+4 as SELECTED?
Mine has NO Command+Shift+3, btw. You also might want to try Command+Shift+5 which has options to grab screenshots of the entire screen or just a predefined area OR create a Screen Recording of the entire screen or just a predefined area. These are saved as PNG image or QuickTime movie (saved as Screen Recording + date & time) files on the Desktop.
 

Darth.Titan

macrumors 68030
Oct 31, 2007
2,728
419
Austin, TX
Command-shift-5 opens the Screenshot app and gives you tons more options.
I only discovered this yesterday, and didn’t even know screen recording was built into the OS.
 
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