Unable to Send Email

Discussion in 'Mac Apps and Mac App Store' started by Resist, Oct 10, 2010.

  1. Resist macrumors 68030

    Joined:
    Jan 15, 2008
    #1
    Recently bought a new 13" Macbook Pro and really like it. I have one issue however, after setting up my Charter POP email account I can't send email, only receive it. I am positive the settings and password are correct. They are the same as on my PC and iPhone 4. My household also has an older white Macbook using a Charter POP email account running Mac OS X 10.5.8 without any problems.

    I was reading something on the Internet where others are having this same issue and it may be due to Mac OS X 10.6.4. Some suggested changing the user name to my email address, but that didn't fix the issue for me.

    Any other suggestions?
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #2
    Try setting your user name to your email address, but with a + instead of @ ...

    e.g.:

    r.j.s@domain.com --> r.j.s+domain.com
     
  3. Resist thread starter macrumors 68030

    Joined:
    Jan 15, 2008
    #3
    That didn't work either.

    This is really bothering me now and don't understand why it can't connect with the smtp.charter.net server. A Macbook was supposed to make my computing experience easier, not harder. I never had this kind of issue with email on my PC or even my iPhone.


    UPDATE: I fixed it! I reviewed the settings in my iPhone 4 again and discovered that my Macbook listed the incoming server as mail.charter.net, when it should have been POP.charter.net. Then I removed the password and name from the smtp outgoing server. Works fine now.
     

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