Unable to sync contacts from Gmail (Exchange)

[drewc1138]

My dad just switched an iPhone 5 from an Android phone, and so I got the tech support call.

I'm trying to sync the contacts from his gmail account to his iPhone. Using the same method as I've used on my own Gmail account, I have his Gmail account set up through Exchange, with Mail, Contacts and Calendars selected to sync. Whenever I do this, though, the contacts won't actually sync.

When I go to Contacts > Groups, his account is listed there, but under it, it just has the "Global Address List", but no "Contacts", like I have under my own personal accounts. I've even tried deleting and setting up his gmail account again, and then setting my own account up again the same way, and I get the same results.

I'm assuming there's some error with gmail here. Does anyone know what it may be?

 

[TheManOfSilver]

http://www.zdnet.com/google-drops-exchange-activesync-support-for-free-email-accounts-7000008836/

Sadly, you can't set up a free Gmail account to sync on iOS anymore. People who had this already set up prior to the end of last year are grandfathered in.

 

[KUguardgrl13]

Google provides these instructions: https://support.google.com/mail/answer/3008051?hl=en

Unfortunately I can't really tell you if it will work under Google's new policies towards Apple. I got in before January 30th. I have my gmail and google calander synced, but I put my contacts on myself (long story short, VZW couldn't get them off my old blackberry).